Sullivan Reck
Marion
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
Work History
Rialto Dining-Utility
University of Northern Iowa
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Assembly
Timberline Manufacturing
05.2024 - 08.2024
- Maintained compliance with industry standards by staying informed of current regulations pertaining to general assembly procedures.
- Cultivated a positive work atmosphere by fostering open communication and mutual support among seat assembly team members.
- Assisted in the training of new employees, providing guidance on best practices and efficient assembly techniques.
- Reduced assembly errors by conducting thorough quality checks on finished products.
- I left the company with the promise of being able to return for the following summer however, TImberline has been unresponsive though I was never formally fired I believe my services are no longer wanted there.
Host
Applebee's Grill + Bar
02.2023 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Cashier
Hy-Vee
05.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Arts - English-Teaching
University of Northern Iowa
Cedar Falls, IA05-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Organizational skills
- Verbal communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Learning new cooking techniques and expanding my culinary skills
- Passionate about balancing physical health with mental and emotional wellness
- Historical Exploration
- Outdoor Recreation
- Playing Basketball
- Watching Movies and TV Shows
- Avid Reader
- Strategy Games
Timeline
Rialto Dining-Utility
University of Northern Iowa
01.2025 - Current
General Assembly
Timberline Manufacturing
05.2024 - 08.2024
Host
Applebee's Grill + Bar
02.2023 - 06.2024
Cashier
Hy-Vee
05.2021 - 03.2023
Bachelor of Arts - English-Teaching
University of Northern Iowa
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