Acquire challenging duties of high commitment, to achieve the objectives of the business or company. Having the opportunity to successful growth and professional development
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head of Housekeeping, Laundry, Breakfast
Holiday Inn Express
Watertown, NY
02.2009 - 05.2025
Team Supervision and Motivation.
Delegation and Team Management.
Conflict Resolution and Problem Solving.
Staff Training and Performance Evaluation.
Scheduling and Shift Planning.
Inventory Managements.
Room Inspections.
Budget Management and Cost Control.
Ability to Communicate with guests Professionally and Politely.
Attention to details and high standards.
Covering Laundry and Breakfast area when needed.
Front End Supervisor and cashier
Ralph Food Warehouse
Gurabo, Puerto Rico
01.2004 - 01.2008
Supervising Front End staff.
Managing Break Schedules.
Training Employees.
Handling Customer Complaints Professionally.
Maintain Cleanliness and Organization of the Front Area.
Handling Transactions Quickly and Accurately.
Education
Jose Campeche High School
San Lorenzo, Puerto Rico
01.2005
Dental Assistant Degree - undefined
Huertas Junior College
01.2006
Skills
Ordering cleaning supplies
Training and mentoring
Cleaning and sanitation
Guest relations
Task delegation
Supervisory skills
Budget administration
Accomplishments
Employee of the year and employee of the month several times.