Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sulma Guandique

Breinigsville,PA

Summary

Experienced in a fast-paced environment with strong organizational, technical, and interpersonal skills. Certified Hemodialysis Technician dedicated to providing exceptional patient care. Known for trustworthiness, ethics, responsibility, and hard work while handling sensitive information discreetly. Builds positive relationships with patients and excels at detail-oriented and resourceful assignment completion. Proficient in multitasking and bilingual in English and Spanish for effective communication with diverse individuals. Additional capabilities include customer service, teamwork, problem-solving, efficiency, reliability, word processing, typing, filing, data archiving, telephone reception, and proficiency in computer systems such as EPIC, Capella, Capella-Lite, Reggie, Falcon & Mirth, Cerner, Availity, and Vsee. Dynamic individual with hands-on experience in Integrated Kidney Care Assistant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IKCA

DaVita
01.2019 - Current
  • Currently in SNP-Government creating TOC Hosp ICP to IDT and pt, AHRA ICP, created new TOCs, notified the care team of new admissions and discharge
  • Manage PHQ9, PAM, transcribe labs, and CHE scheduling
  • Supported Anthem, UHC, Humana, and the VA patients
  • Responsibilities included requesting DME, Pt check-in, checking for benefits eligibility and OTC, order moms meals, collaborating with Social Workers for transportation
  • Had own roster in Government ESCO, responsible for PDF, scheduled and followed up with appointments post discharged, assisted nurses with admits, escalated findings to nurses, CMT, Deep Dive, initial patient check-in, gathering consent, providers information, Filter Mirth, Minimum IPE.

Dialysis Technician

St. Luke’s/DaVita Outpatient Clinic
04.2008 - 12.2018
  • Provided chronic hemodialysis therapy including recommending plans for dialysis to RN, initiated treatment, accessed using proper cannulation techniques, monitored vital signs while patients are on hemodialysis machine, administered fluid therapy, conducted monthly blood work, and pre/post dialysis weight, complied with all safety measures
  • Preceptor to new staff
  • Reported any unusual findings to the nurse supervisor.
  • Manage approximately 30 plus calls and about 10-15 faxes per day from records request and discharge summary

Administrative Partner

Lehigh Valley Health Network
04.2014 - 03.2015
  • Initiated, maintained, and organized patient medical records, updated bed-board and centricity in timely manner
  • Called in doctor consults, took critical labs, updated Kardex, and informed nurses of patient change of status
  • Answered telephones, recorded/relayed messages, and directed calls appropriately in timely manner
  • Facilitated communication between members of health care team, other departments, patients, family, and visitors.

Education

Medical Assistant Diploma -

Harrison Career Institute
Allentown, PA
06.2005

Diploma -

William Allen High School
Allentown, PA
09.2000

Skills

    Friendly, Positive Attitude

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Time Management

    Attention to Detail

    Dependable and Responsible

    Calm Under Pressure

    Active Listening

    Organization and Time Management

    Problem Resolution

    Verbal Communication

Certification

Certified Clinical Hemodialysis Technician

Languages

Spanish
Native or Bilingual

Timeline

IKCA

DaVita
01.2019 - Current

Administrative Partner

Lehigh Valley Health Network
04.2014 - 03.2015

Dialysis Technician

St. Luke’s/DaVita Outpatient Clinic
04.2008 - 12.2018

Medical Assistant Diploma -

Harrison Career Institute

Diploma -

William Allen High School

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Sulma Guandique