Sulmah Rafiq

Skilled professional with over 12 years of experience in social services, case management, and community outreach. Experienced in building trust with diverse populations, managing sensitive situations, and providing resource-driven support to individuals and families. Successfully managed high-volume caseloads from intake to case closure, ensuring timely follow-up, accurate documentation, and consistent progress toward client goals. Able to work in both team and individual settings while staying flexible and focused. Maintain the highest level of confidentiality with all information regarding clients and programs.