Sultan Alshammari
Riyadh,Riyadh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organization’s goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Protocol Representative
MOFA / General Royal Consulate Of Saudi Arabia
City Of Los Angeles, CA
10.2014 - Current
- Boosted staff and delegations experiences by delivering superior assistance service with governmental entities and issue resolution.
- Gathered, organized and input information into digital database.
- Educated staff and delegates on host-country’s regulations to reduce risk and violations.
- Developed and maintained courteous and effective working relationships.
- Provide courtesy support at airports and governmental facilities for staff, officials and delegates
- Offered friendly and efficient reciprocal services, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines.
- Demonstrated respect, friendliness and willingness to help royal highnesses, ministers and delegations during their stay a cross host-country.
- Carried out daily duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Prepared and delivered investigative reports and briefings.
- Managed all aspects of administrative and personnel needs of consulate’s staff.
- Handled administrative requirements, maintained records and submitted reports.
Advance Officer
Saudi British Bank
Riyadh, Riyadh
10.2009 - 09.2012
- Recommended strategies for clients regarding investment planning, insurance coverage and cash management.
- Identified customers with additional profit potential and designed action plans to expand relationships.
- Remedied gaps in financial planning based on client needs and suitability.
- Developed strategies to grow client base and implemented appropriate sales plans to target prospective customers.
- Supported upper management with employee performance review and policy implementation.
- Collaborated with compliance department to eliminate procedural errors and margin breaks.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
- Opened new accounts and made changes to existing accounts.
- Helped customers prepare documents required to complete transactions and process requests.
- Investigated and resolved account issues by offering applicable options to customers.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Identified customer desires and goals through needs-based sales tactics.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
- Created independent tools to verify data and results of analytical systems.
Education
Diploma - Financial And Banking
The Institute of Banking
Riyadh, Kingdom Of Saudi Arabia11.2009
Skills
- Administrative Support
- Critical Thinking
- Protocol Compliance
- Video Conferencing
- Securing Permits
- Conduct Standards
- Special Assignments
- Workflow Processes
- Professional Relationships
- Policy Changes
- Security Protocols
- Travel Administration
- Status Updates
- Document Retrieval
Certification
Obatined (IELTS) in Santa Monica, Untied States of America. Score: Band 6, Academic level.
Trainings performed at SABB Bank:
- Premier Accreditation Stage 1 Training.
- Premier Accreditation Stage 1 Training.
- Product Knowledge Training.
- Selling Skills Training.
- Sanctions Awareness Training.
- Retail Account Opening Training.
- Advance Proposition Training.
- IT Skills (Word, Excel & PPT) Training.
- Amanah Workshop Training.
- Risk Managment Training.
Languages
English
Native or Bilingual
Timeline
Protocol Representative
MOFA / General Royal Consulate Of Saudi Arabia
10.2014 - Current
Advance Officer
Saudi British Bank
10.2009 - 09.2012
Diploma - Financial And Banking
The Institute of Banking
Obatined (IELTS) in Santa Monica, Untied States of America. Score: Band 6, Academic level.
Trainings performed at SABB Bank:
- Premier Accreditation Stage 1 Training.
- Premier Accreditation Stage 1 Training.
- Product Knowledge Training.
- Selling Skills Training.
- Sanctions Awareness Training.
- Retail Account Opening Training.
- Advance Proposition Training.
- IT Skills (Word, Excel & PPT) Training.
- Amanah Workshop Training.
- Risk Managment Training.
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