Sultan Edwards
Elkins Park,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Associate
Jefferson Lansdale Hospital (Emergency Department)
08.2023 - Current
- Document patient care in an accurate, professional, and timely manner using epic and paper documentation forms according to policy and procedure
- Perform admissions, transfers, discharges, service updates; status updates patient location management, and other ADT functions as needed.
- Collaborate with medical staff to facilitate seamless communication between departments, resulting in better coordination of care.
- Coordinate patient admissions, transfers, and discharges with nursing staff for smooth transitions within the hospital setting.
- Support emergency room efficiency by promptly registering incoming patients and accurately entering relevant medical history information into the system.
- Place new supply orders, managed inventory and restocked clerical spaces.
- Greet visitors and initiate triage processes for clients to streamline patient flow.
Patient Service Associate
PMUC, Penn Medicine University City
05.2019 - Current
- Coordinate referrals and insurance requirements by obtaining and confirming patient information to ensure a patient receives maximum benefits
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
- Verify patient insurance eligibility and enter patient information into the system
- Flexible and readily adopts new processes and is engaged in practice operation changes
- Promote a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
Office Administrator
Resources for Human Development, RHD
12.2017 - 05.2019
- Schedule and coordinate meetings, appointments, and travel arrangements for management
- In charge of all service calls for equipment such as printers, copiers, and fax machines
- Answer multi-line phone system, route calls, delivered messages to staff, and greeted visitors
- Track office supplies and restocked low items to keep team members on-task and productive
- Coordinate communication, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Education
Associate of Applied Science -
Montgomery County Community College
Blue Bell, PA03.2025
Skills
50 WPM Typing Speed
Customer Service
Analytical and Critical Thinking
Data Entry
Flexible and Adaptable
Team Oversight
Multitasking and Time Management
Timeline
Administrative Associate
Jefferson Lansdale Hospital (Emergency Department)
08.2023 - Current
Patient Service Associate
PMUC, Penn Medicine University City
05.2019 - Current
Office Administrator
Resources for Human Development, RHD
12.2017 - 05.2019
Associate of Applied Science -
Montgomery County Community College
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