Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Sultana Zeqiri

Harvard,IL

Summary

Entry level Licensed Esthetician certified in permanent cosmetic procedures. Education and experience includes skin care facials, waxing, peels, acne treatments, microdermabrasion, microblading, and IPL. Makeup Artist specializing in makeup application and client relationship building. Excelled in creating personalized beauty experiences and enhancing customer satisfaction by overhauling service protocols. Achieved significant improvements in client satisfaction scores through innovative engagement techniques and meticulous attention to hygiene and product knowledge.

Overview

19
years of professional experience
1
Certification

Work History

Self Employed Services

Makeup Artist
06.2021 - Current

Job overview

  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Kelley’s Restaurant

Manager
01.2006 - Current

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Education

McHenry County College
Crystal Lake, IL

Associates from Science
05.2016

Skills

  • Makeup Application
  • Makeup product knowledge
  • Client Relationship Building
  • Creative makeup application
  • Recognizing skin types
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Sales Techniques
  • Sales management
  • Sanitization
  • Skincare product knowledge
  • Extractions and pore cleansing
  • Customized skincare plans
  • Spa retail sales
  • Eyelash extension application
  • [State] licensed esthetician
  • Infection Control
  • Esthetics
  • Superior attention to detail
  • Excellent team player
  • Relationship building and management
  • Advanced facial techniques
  • Galvanic current treatments
  • Anti-aging treatments
  • Professional Demeanor
  • Makeup Application Techniques
  • Dermaplaning proficiency
  • HydraFacials
  • Ultrasonic skin scrubber
  • Aseptic Techniques
  • Radiofrequency skin tightening
  • Facial Massage
  • Sterilization
  • Equipment Sterilization

Certification

Licensed Esthetician

Languages

Albanian
Native or Bilingual

Timeline

Makeup Artist

Self Employed Services
06.2021 - Current

Manager

Kelley’s Restaurant
01.2006 - Current

McHenry County College

Associates from Science

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Sultana Zeqiri