Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suly Diaz

Zephyrhills,FL

Summary

Highly-motivated and task-oriented with five years' experience as a cashier. I am dependable and detail-oriented. Seeking growth in a company where my skills can be utilized. Authorized to work in the US for any employer

Overview

13
13
years of professional experience

Work History

Amazon Flex Driver

Amazon Prime Products
07.2024 - Current
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
  • Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
  • Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
  • Assisted with loading and unloading of packages at warehouses, improving overall efficiency within the supply chain process.
  • Prioritized urgent delivery requests to ensure time-sensitive packages arrived as expected without compromising regular deliveries'' timeliness.

Front Desk Receptionist /Assistant Bookkeeper

DC Accounting Services PA
02.2020 - Current
  • My job is welcoming the client, processing Sales Tax, ABR, Payroll, helping to enter information for personal and corporate tax and bookkeeping
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • At the end of the day I make sure to call or text to confirm appointments for the next day.

Host-Food Runner-TOGO

Bahama Breeze
07.2018 - 04.2023
  • Greeted guest, answered telephone, sat guest at tables, presented menus, made reservations, cleaned tables and ensured tidy and organized work area
  • Double checked meals placed in the window against customer tickets for better accuracy, delivered food quickly to the correct tables to help the kitchen move faster and keep guest happy, assisted guest in various ways, including bringing the condiments, and removing food from the table.

7-Eleven/ Gas Station Attendant

Shell
01.2016 - 01.2019
  • Greeting customer
  • Cashier
  • Efficiently ring up items and process payments to keep customers flowing through check-out aisles
  • Monitored gas pumps for customer problems
  • Receive payments by cash, check, credit cards and automatic debits
  • Manage the safe to reconcile monies
  • Stock up lottery/scratch off machine
  • Manage store inventory, stock shelves, and receiving new orders
  • Issue receipts, refund, credits and change to customers
  • Assist customers with selecting their items
  • Clean, collect, and dispose of thrash.

Team Member Sales

Babies R Us
10.2015 - 12.2015
  • Kept apparel section clean, stocked and neatly arranged
  • Made sure every customer had a quick and courteous check out
  • Set up store displays
  • Assist customers with selecting their items
  • Answer customers question and concerns.Cashier/Cherry Valley Market Place

Cashier/Cherry Valley Market Place

Valley Market
02.2012 - 08.2015
  • Greeting of customers
  • Provide information about products
  • Direct customers to the appropriate aisle
  • Scanning merchandise and products
  • Processing payments using credit cards, check, cash, and EBT
  • Processing of refunds and exchanges
  • Managing a cash drawer
  • Tallying totals at the end of day
  • Bag and wrap purchased items
  • Weigh items and determine the price of the item
  • Keep work area tidy and clean
  • Line up products in their aisles.

Education

No Degree -

Pasco-Hernando Community College
Wesley Chapel, FL
08.2024

Skills

  • Efficient
  • Cash Handling
  • Customer Service
  • Accurate
  • Organized
  • Friendly
  • Works well in a team
  • Safe Driving Practices
  • Reliability and punctuality
  • Valid Driver's License

Languages

Spanish
Native or Bilingual

Timeline

Amazon Flex Driver

Amazon Prime Products
07.2024 - Current

Front Desk Receptionist /Assistant Bookkeeper

DC Accounting Services PA
02.2020 - Current

Host-Food Runner-TOGO

Bahama Breeze
07.2018 - 04.2023

7-Eleven/ Gas Station Attendant

Shell
01.2016 - 01.2019

Team Member Sales

Babies R Us
10.2015 - 12.2015

Cashier/Cherry Valley Market Place

Valley Market
02.2012 - 08.2015

No Degree -

Pasco-Hernando Community College

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Suly Diaz