Sumair Hirawala
Manchester
Summary
Motivated Mechanical Engineering student with strong academic performance, growing experience in CAD and FEA, and background in customer-facing roles. Eager to contribute to dynamic teams while gaining hands-on experience and developing new skills.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Best Buy
09.2024 - 05.2025
- Helped customers pick out correct products, answered product related questions, and explained warranties
- Sold credit card programs and helped the store reach their monthly sales
- Maintained organized displays and ensured product availability
- Helped customers with their purchases and made sure store policies were followed
Customer Service Representative (CSR)
Propark Mobility
06.2023 - 01.2025
- Patrolled the parking garage to ensure safety of people and vehicles
- Helped guests with payment, directions, and finding their cars
- Reported incidents and suspicious activity to supervisor
- Patrolled parking garages to monitor activity and ensure safety and security
- Maintained a professional presence and provided reliable customer support
Education
Bachelor of Science - Mechanical Engineering
University of Connecticut
Storrs, CT05.2027
Skills
- SolidWorks (3D modeling, assemblies)
- ANSYS Mechanical (basic FEA)
- Microsoft Office (Word, Excel, PowerPoint)
- Teamwork & Communication
- Time Management
- Customer Service
- Committed to continuous learning
- Friendly, positive manner
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
Retail Sales Associate
Best Buy
09.2024 - 05.2025
Customer Service Representative (CSR)
Propark Mobility
06.2023 - 01.2025
Bachelor of Science - Mechanical Engineering
University of Connecticut