Sumaiya Islam

Providing technical support for LANs and WANs, including routers, switches, firewalls and wireless networks. Identifying, diagnosing and resolving network problems.

I have worked here as a trainee on customer projects to assess their software business needs, facilitating meetings, and documenting business and systems requirements.

Conducted exploratory analysis of large datasets to identify patterns and trends.

Conducted research and identified potential leads through various online sources.

Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.

Analyzed web analytics data to identify opportunities for improvement and optimization of website content. Conducted keyword research, analysis, and selection to create effective SEO campaigns.

Researched and identified relevant websites for web content. Developed search strategies to identify appropriate websites.

• Prepared customized presentations for prospective clients.
• Developed relationships with key decision-makers in target accounts.
• Maintained accurate records of all sales activities in the CRM system.
• Collaborated closely with internal teams such as marketing, operations, and finance., to ensure successful execution of projects.

Provided prompt and courteous service to customers via phone, email, and chat.