Suman Girigowda

Indiana,PA

Summary

I'm an experienced Senior Associate who likes making things work better. I'm good at finding solutions and leading my team to success

years of professional experience

TE Connectivity Services India Pvt Ltd

2021.03 - 2022.08

Working on global service portal and clearing disputes assigned to me which includes the Order Creation, Order Change, GIS Uploads from different Country, Material Management Request.
Working on ECS and EDI’s (SAP and Oracle) and incomplete order booking by making sure that they are processed on a daily basis.
Working with internal stakeholders such as Quoting, CSO and Sales Team for order processing or order completion.
Working on service request mailbox which includes invoice creation, RFQ's, RFP's, Delivery Order Creation, Data Backlog Management, Manual Order Processing and also rectify customer queries.
I am responsible for assigning tasks to team members based on their respective countries. I gather the status updates from them at the end of the day and communicate the progress to the relevant manager.
I am actively involved in training and mentoring new team members, providing guidance, and addressing any doubts or queries they may have in the workplace.
Subsequently, I transitioned to the Pricing Team, where my role involved handling tenders and quotes for Australia and New Zealand government organization for defense and aerospace connectors and sensors.

VMware Software India Pvt. Ltd.

2018.07 - 2021.12

Proficient in using tools such as Excel, SAP, and data visualization software like Power BI to derive valuable insights and drive informed decision-making.
My proficiency in data analysis is to uncover trends, create forecasts, and enhance supply chain operations.
Proficient in using CRM software for order tracking and customer communication, ensuring up-to-date information for all orders and enhancing customer satisfaction and reducing inquiries.
As part of data backlog management I have assisted in monitoring inventory levels to prevent stockouts with the planners and logistic team, contributing to improved order fulfillment rates.
Inventory Optimization, Supplier Collaboration, Cost Reduction Initiatives, Demand Forecast Accuracy, Cross-Functional Team Learning and Continuous Process Improvement was part of my performance metrics dashboard where KPI's was driven for appreciation.

Indiana University of Pennsylvania

Indiana, PA

12.2023

TE Connectivity Services India Pvt Ltd

2021.03 - 2022.08

VMware Software India Pvt. Ltd.

2018.07 - 2021.12

Indiana University of Pennsylvania