Suman Guha
Cumming,GA
Summary
With over 16 years of extensive experience in IT, highlighted by roles as a Technology Lead and ISTQB certification, I bring a wealth of expertise in software Testing practices across diverse functional domains. Proficient in Agile methodologies, I actively contribute to daily Scrum meetings, Sprint Planning, and QA estimation, ensuring alignment with project objectives.
My Leadership skills shine as I effectively manage teams, fostering collaboration with developers, product owners, and project managers to meet quality requirements. I specialize in defining test strategies aligned with Agile principles and managing communications at a program level with multiple stakeholders.
I Possess a robust ability to review Testing artifacts, offer feedback, and recommend appropriate Testing tools tailored to organizational needs. My proficiency extends to estimating techniques, resource allocation, and defining test execution processes to verify project objectives, ensuring comprehensive Testing coverage.
Supporting Testing activities across the product development lifecycle, including integration, system performance, regression, and end-to-end testing, is second nature to me. I excel in fast-paced environments, remaining calm under pressure while leading and participating in production deployment and post-validation test activities.
As a quick learner and self-starter with strong organizational and multitasking skills, I thrive in dynamic environments. My extensive experience managing offshore QA resources across multiple projects further enhances team efficiency and productivity, cementing my value as a Test Lead.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technology Lead
Infosys Limited
Dunwoody, GA
07.2021 - Current
- Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Directed teams completing regression tests to support successful product development stages.
- Collaborated with product owners to stay current on intended functionality.
- Participated in test automation code review meetings and provided input on colleagues' coding efforts.
- Reported test findings to development personnel, advising staff on efficacy of subsequent remediation attempts.
- Developed reusable automation libraries to expedite future script creation, minimizing duplication of effort across projects.
- Optimized test scripts for maximum efficiency, utilizing data-driven techniques and key parameterization methods.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Championed the use of Agile methodologies within the team for increased flexibility in responding to shifting project requirements and timelines.
- Applied Agile Delivery methods to simplify testing process decisions through iterative development.
- Identified appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
- Supported cross-functional teams throughout development cycles, offering guidance on risk mitigation strategies related to software quality assurance.
- Collaborated with stakeholders to establish clear automation testing objectives and priorities, ensuring alignment with overall business goals.
- Increased team productivity by providing training and mentorship on best practices in automation testing tools and frameworks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
QA Lead
Virtue Group LLC
Alpharetta, GA
07.2015 - 06.2021
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Built automated test scripts to handle repetitive software testing work.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Standardized bug reporting methods for better communication between QA and development teams.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Enhanced software quality by developing comprehensive test strategies and plans.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Reduced defect leakage by effectively conducting regression testing after each release cycle.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Led cross-functional teams to ensure seamless collaboration in achieving project goals.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Sr. Software Engineer
Hexaware Technologies Inc
Alpharetta, GA
01.2011 - 07.2015
- Created detailed documentation on system architecture that served as valuable resource for future reference.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Incorporated delivery requirements into planning of testing schedules.
- Developed and maintained defect databases for known issues.
- Built automated test scripts to handle repetitive software testing work.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Streamlined defect reporting processes to facilitate prompt resolutions and minimize disruption to project timelines.
- Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
- Collaborated closely with developers to identify, reproduce, and resolve software bugs.
- Developed traceability documentation to aid in investigating faults and defects.
- Reduced software defects by conducting thorough regression testing and identifying areas for improvement.
- Documented testing procedures for developers and future testing use.
- Managed offshore QA resources effectively in order to ensure seamless workflow integration within the team.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Reported on non-compliance issues and other negative factors discovered during production.
- Ensured high-quality user experiences by evaluating usability, compatibility, accessibility, and performance across multiple platforms and devices.
- Conducted security testing to safeguard sensitive information and maintain compliance with industry standards.
- Kept scripts and test cases updated with current requirements.
- Enhanced team efficiency by implementing agile methodologies and streamlining QA processes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
Test Analyst
TCS EServer Ltd
Mumbai, India
08.2008 - 01.2011
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Enhanced user experience with thorough usability testing and providing actionable feedback to developers.
- Participated in available trainings to improve software knowledge.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Checked configuration files and logs to uncover root causes of problems.
- Streamlined testing processes by developing reusable test cases and automated test scripts.
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Supported continuous improvement efforts by analyzing defects trends and recommending process enhancements.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Improved software quality by designing and executing comprehensive test plans.
Trainee Test Analyst
Quality Kiosk Technologies Pvt Ltd
Mumbai, India
12.2006 - 07.2008
- Collaborated with subject matter experts to deliver accurate and up-to-date information during training sessions.
- Streamlined the onboarding process for new trainees, reducing time to productivity.
- Created and managed project plans, timelines and budgets.
- Shadowed senior team members to learn all related jobs and tasks.
- Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Generated reports detailing findings and recommendations.
- Created customized training materials tailored to individual learning styles, maximizing effectiveness.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Addressed any concerns or issues raised by trainees promptly, ensuring a smooth learning experience for all participants.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Education
B.Tech (IT) - Information Technology
Yashwantrao Chawan Maharashtra Open University, Nashik, MH
Nashik, India01.2007
Diploma in Computer Science - Computer And Information Sciences
Terna Polytechnic College
Mumbai, India01.2003
S.S.C -
St. Xavier's High School
Mumbai, India01.2000
Skills
- Quality Assurance Testing
- Software integration
- Analytical Thinking
- System Integration Testing
- Functionality Testing
- Problem Analysis
- Performance Metrics Development
- User Account Management
- Test Automation
- Customer proposals
- Cost Estimates
- Team Collaboration
- Decision-Making
- Data reporting
- Test Cases
- Usability Testing
- Requirements Gathering
- Quality Assurance Controls
- Critical Thinking
- Resource Allocation
- User Training
- Performance Analysis
- Client Relationship Building
- Creative Thinking
- Change Management
- Equipment Maintenance
- Performance Optimization
- Effective Multitasking
Current Client Location
Cox Communications, Technology Lead, Sandy Spring, GA
Projects
- Cox Communications - CoxCom Application
- LexisNexis - Risk Defense Platform
- SCOUT - BICS (Business Incentive Credit Services)
- Citi Cards Customer Service - RPL (Retail Private Label Banking)
- HDFC Bank (Net banking)
Certification
- CSQA - Certified Software Quality Analyst
- ISTQB
Timeline
Technology Lead
Infosys Limited
07.2021 - Current
QA Lead
Virtue Group LLC
07.2015 - 06.2021
Sr. Software Engineer
Hexaware Technologies Inc
01.2011 - 07.2015
Test Analyst
TCS EServer Ltd
08.2008 - 01.2011
Trainee Test Analyst
Quality Kiosk Technologies Pvt Ltd
12.2006 - 07.2008
B.Tech (IT) - Information Technology
Yashwantrao Chawan Maharashtra Open University, Nashik, MH
Diploma in Computer Science - Computer And Information Sciences
Terna Polytechnic College
S.S.C -
St. Xavier's High School