Suman Sardar
White Plains,USA
Summary
With over 17 years of experience in the IT industry, including 14 years as a Business Consultant and SAP Functional Consultant, I have been involved in numerous global end-to-end SAP implementation and support projects. I am a Certified S/4HANA Professional in the Sales & Distribution module and an Agile Scrum Master Certified in SAFe Agile 5.0, bringing a wealth of expertise to the table. My extensive experience spans various industries such as Consumer Package Goods, Transportation, Manufacturing, EPC, Service, and Pharmaceutical. I have successfully contributed to large-scale Agile S/4HANA implementation projects for the CPG industry and the Food Transportation industry. Additionally, I have played a crucial role in implementing SAP Sales & Distribution in Order Management modules for the Service and Manufacturing industries. My exposure to client handling and interaction has allowed me to excel in designing and solutioning the S/4HANA OTC process. Furthermore, my cross-functional knowledge extends to Transportation Management and Extended Warehouse Management. I am well-versed in S/4HANA Advanced Available to Promise (aATP) functionality and have experience with the Condition Contract Management module under Settlement Management. Additionally, I have actively participated in SAP & CPG co-innovation projects in the SAP Direct Distribution module and received training from SAP on its new features and solutions in SDD. My exposure to variant characteristic in Serialized material for the automotive industry further enhances my skill set. With a strong understanding of Sales business processes and configuration skills in SAP SD, along with conceptual and technical knowledge of the SD module, I am well-equipped to deliver exceptional results. I also possess experience in SD USER_EXIT enhancement and have fair knowledge of Sales & Distribution transaction data Tables as well as SD-PS, SD-FI, and SD-MM Integration.
Overview
17
17
years of professional experience
3
3
Certification
Work History
Managing Consultant-S/4HANA Sales
IBM Consulting
09.2018 - Current
- Company Overview: IBM Global Business Services (GBS) is the professional services arm of Global Services providing management and strategy consulting, systems integration, and application management services
- As a S/4HANA Sales functional consultant responsible for Analysis, design, development, testing and implementation of customized S/4HANA OTC solutions for new implementations for PepsiCo North America and Canada implementation
- Responsible for OTC-IPC team lead in managing & delivering solution for WRICEF, Configuration, PoC etc
- Deliver new and high complex quality solutions to clients in response to varying business requirements
- Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results
- Utilize in-depth knowledge of functional and Technical experience in S/4HANA and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer
- Several small workshops organize, and present demo to client
- Sole responsible for Functional Specification documentation preparation and sign it off directly from client
- Organize several Proof of concept related to complex business process in SAP and demonstrate the same to customer
- Train the trainer session conduction and documentation to client as part of the FSD and End to end process
- SAP standard S/4HANA customization related activities as per the business requirement and FSD solutioning
- IBM Global Business Services (GBS) is the professional services arm of Global Services providing management and strategy consulting, systems integration, and application management services
- Environment: SAP S/4HANA 2020 implementation, Fiori, Solution Manager, Microsoft Azure, HP ALM
- Team Size: 20 to 22 (OTC)
Architecture & Strategy Professional
Lexmark Int’l India Pvt Ltd
02.2018 - 09.2018
- I have been working in Lexmark internal hire as a Tier 3 OTC consultant
- As part of the internal product company, my role is mainly based on the development of new business requirement and modifying the existing OTC functionality solutions
- Requirement gathering and meeting with direct business process owner
- Functional Specification development and work with the technical team for the same
- Guide the AMS team as and when is required
- Working on Problem tickets if it is stuck for a long time
- Agile development framework-based task involvement like Epic, Story, Sprint, Task etc
- SAP best practice solution implement as close as possible with SPRO configuration
- Environment: SAP ECC 6.0 EHP7
- Team Size: 3 to 5
Associate Projects
Cognizant Technology Solutions India Pvt ltd
02.2016 - 02.2018
- Involved in the Tier 2 support group where I am responsible for the Enterprise Warranty module support
- Support the SAP WebDynpro Portal for which is the front end for all the Dealers
- SAP Enterprise Warranty module back end involvement in SAPGUI
- There are various business processes like Claim processing, Recall/PIP processing, and warranty batch job issues, various interfaces support with SAP and non-SAP legacy systems
- Warranty Pricing related configuration changes and issue solving including pricing routine analysis
- A various custom process which has been designed already and needs some changes from the functional point of view and providing support in the same area
- Daily Inventory related SAP transaction handling issues
- MTO Process handling with Factory to Port and Port to Warehouse Inventory movement
- Purchase Order Confirmation through Inbound Delivery processing and GR/IR
- Inspection Lot creation and Usage Decision-related activities and Inspection plan assignment
- All the Vehicles are Serialized product and hence involved in the Serial profile related configurations and the daily issue handling
- Serial stock inconsistency related issue handling and correction provided
- Support the SD-LES related issues with integration with SAP Transportation Management
- Problem-solving for the Inbound & Outbound delivery creation from TM
- Freight Unit & Freight Order related issue and message processing from TM to ECC and vice versa
- EDI message processing for 944, 945, 940 & 856
- Problem-solving related to delivery and Shipment creation through payload message search and resolving if the issue is related to ECC inventory or any other shipping related error
- Environment: SAP ECC 6.0 EHP7
- Team Size: 2 to 4
Package Solution Consultant
IBM India Pvt ltd
01.2014 - 02.2016
- Company Overview: IBM Global Business Services (GBS) is the professional services arm of Global Services providing management and strategy consulting, systems integration, and application management services
- The entire price is processed and managed by Vendavo in Medtronic
- There is no manual or mass price list controlled inside SAP R/3 for Medtronic
- The pricing is monitored and approved in Vendavo along with price quote publish through Vendavo which is then exported to SAP for the standard SD OTC process
- Handling the SAP PMM Vendavo support for the Medtronic Pricing Admin staff
- Daily Monitoring of Vendavo system along with SAP R/3 interface handling
- Handling issues Workbook for Country List Price (CLP) & Customer List Price (cTP)
- Deal Manager related queries like price condition generation and export in SAP
- PA Report generation and analysis
- Master data maintenance issues rectification related to material, customer and SAP pricing Metadata and etc
- Vendavo adapter monitoring handling
- Vendavo job scheduling monitoring and many more
- SD OTC day to day ticket solving related to Orders & Invoices
- Invoice Batch job monitoring & error identification analysis
- SD CIN Excise Invoice processing and related issue solving
- IDOC monitoring related to various interface & status change
- Initial Debug analysis related to SD custom code for Exit & Include program
- SPRO SD configuration through SOLMAN 7.1 ChaRM process
- IBM Global Business Services (GBS) is the professional services arm of Global Services providing management and strategy consulting, systems integration, and application management services
- Environment: Vendavo 9.1 & SAP ECC 6.0
- Team Size: 2 to 4
Consultant SAP
Descon Limited
05.2010 - 01.2014
- As a Project Lead responsible for Analysis, design, development, testing and implementation of customized Baan ERP solutions for new implementations and upgrades for our IBM US customer International Truck and Engine Corporation (ITEC)
- Hands on experience in pre and post-Go-Live process
- Involved in SAP CIN module related to the SD process
- Prepare Functional Specification based on RICEFW objects for SD module
- End User Training for all over India location of JSW for SD OTC
- Dealing with Variant Configuration Pricing component
- Handling and supporting the different sales processes at JSW Steel
- Prepare Test case script business scenario for Unit and Integration testing
- Steel sales in Domestic and Export operations
- Various processes related to SD CIN support and data preparations
- Handling Excise process in Depots and Plants operations in SD
- Handling the Stock Transfer process (Plant to Plant, Plant to Depot & Depot to Depot)
- Handling the Shipment process & cost generation
- Environment: SAP ECC 6.0
- Team Size: 3 to 5
Education
Master’s - Computer Application
Sikkim Manipal University
Bachelor’s - English
Calcutta University
01.2005
Skills
- Client management
- Adaptability and Resilience
- Design thinking
- Team Leadership & Development
- S/4HANA
- ECC 60
- SAP GUI
- Windows
- Mac OS
- MS Office
- MS Visio
Certification
- SAP S/4HANA Sales Certified Professional, 1809
- Agile Scrum Master Certified, SAFe 5.0
- Oracle 9i Paper1
Training
- SAP Direct Delivery Training session from SAP as part of PepsiCo-SAP co-innovation.
- SAP ERP ECC 4.7, 5 and 6.0.
- SAFe Agile Framework training and Certification.
- SAP PMM module powered by Vendavo at IBM India.
- Consumer Packaged Goods Silver badge at IBM.
- Travel & Transportation jumpstart at IBM.
- RDBMS on SQL and ORACLE.
References
Available upon request
Languages
English
Professional Working
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Managing Consultant-S/4HANA Sales
IBM Consulting
09.2018 - Current
Architecture & Strategy Professional
Lexmark Int’l India Pvt Ltd
02.2018 - 09.2018
Associate Projects
Cognizant Technology Solutions India Pvt ltd
02.2016 - 02.2018
Package Solution Consultant
IBM India Pvt ltd
01.2014 - 02.2016
Consultant SAP
Descon Limited
05.2010 - 01.2014
Bachelor’s - English
Calcutta University
Master’s - Computer Application
Sikkim Manipal University
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