Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sumanta Mitra

IT Solutions Architect

Summary

More than 14+ years of IT experience in Supply Chain Management of Retail Industry. Domain expertise on engagements in Merchandising, Inventory Management, Warehouse Management, Demand Planning, Supply Planning and Invoicing. 5 years of engagement in USA in several big retail customers. Extensive relationship management skills along with conflict resolution and stakeholder management skills. Managed cross-geographic teams with responsibilities of Delivery, Resource and Risk management. 3 years of engagement in USA implementing cloud based invoicing portals (Trade Shift and Ariba) and automating business processes using workflow tools (Process360 and Case360). Active participation in all phases of software development lifecycle - Requirement Analysis, Project Planning, Design, Development, Testing and Quality Assurance. Strong analytical and problem-solving abilities, excellent communication and leadership skills. Strong knowledge in Analytics tool such as SAS Merchandise Planning and Allocation, SAS Size Optimization, SAS Assortment Planning used across various retail industry. Implementation and maintenance of WMS (Red Prairie) from JDA Suite of Supply Chain Execution solutions. Being one of the collaborators for implementation Partner was responsible for implementation of the solutions along with product vendor and working with Infrastructure teams to Maritain the scalability of the applications. Extensive experience in analyzing & gathering complex business requirements, systems and integration architecture, translating the requirements into clearly defined system specifications and creating Requirement documents. Expert in ITSM tool Service Now, Jira and Scrum. Experience and certified in Oracle (10g/11i/12c) and Microsoft Sql Server (2012/2016). Certified in AWS Solution Architect and ITIL Foundation.

Overview

13
13
years of professional experience
3
3
Certifications

Work History

Technical Solution Architect

Cognizant Technologies Solutions
07.2021 - Current
  • Managed multiple projects concurrently, consistently delivering results within specified deadlines without compromising quality standards.
  • Spearheaded the migration of legacy systems to cloud-based platforms, improving scalability and accessibility for end users.
  • Provided expert guidance on technology trends, ensuring that the company remained at the forefront of industry advancements.
  • Enhanced application performance by implementing microservices architecture for a complex software system.
  • Assisted in transitioning legacy systems towards modern architectures by gradually replacing components with independent microservices when feasible without causing disruption to ongoing operations.
  • Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
  • Supported business continuity with the development of comprehensive backup strategies to protect critical data from loss or corruption.
  • Facilitated seamless integration of new technologies into the existing infrastructure through thorough research, testing, and implementation planning.
  • Managed vendor relationships to ensure reliable service delivery while maintaining cost efficiency.

Software Engineer

Cognizant Technologies Solutions
05.2020 - 06.2021
  • Enhanced user experience with intuitive interface design and responsive web applications.
  • Designed robust testing frameworks to validate functionality and ensure a high level of quality assurance.
  • Improved software performance by identifying and resolving bottlenecks in the code.
  • Proactively identified security vulnerabilities in application code, implementing necessary measures to mitigate risks.
  • Established a continuous integration pipeline using industry-leading tools like Jenkins or Travis CI for swift release cycles and timely deliveries.
  • Designed scalable architecture for applications to easily accommodate future growth in user base or functionality expansion.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Assessed existing systems for compatibility with Microsoft Azure services before initiating migration projects.
  • Developed custom monitoring and alerting solutions within the Azure ecosystem, enabling proactive identification of potential issues before they escalate.
  • Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
  • Worked with developers to integrate resources within projects using Azure and Azure DevOps.

Global Project Supply Chain Applications Lead

Cognizant Technology Solutions (Client: Leading Global Apparel Company)
3 2017 - 05.2020
  • The End to End Supply Planning, Size Optimization, Allocation and Demand Sizing is a multi-year, function-specific transformation aimed at building and implementing an externally vetted, globally applicable world-class planning model
  • It was designed to monetize the brand vision by planning and shaping demand for owned products using analytical methods that enables merchants and commercial teams to drive profitability in the marketplace.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Proactively addressed security vulnerabilities within the production environment by conducting regular audits and implementing necessary updates or patches as needed.
  • Optimized system performance with regular maintenance and software updates.
  • Assisted project managers with the planning, execution, and evaluation of production support activities, ensuring successful outcomes for all projects.
  • Enhanced team productivity by providing technical support and training to colleagues.

Portfolio Application Lead/WMS

Cognizant Technology Solutions (Client: Leading Global Apparel brand)
01.2015 - 02.2017
  • The purpose of WMS Application Support and end to end implementation of WMS (Red prairie) application for US and Canada region
  • In-depth knowledge of the WMS processes (Receiving, Shipping, work order, Cycle counting and Inventory management) and working with product vendor to improve the scalability of the processes using advanced ML/AI methods.

Offshore Portfolio Lead

Cognizant Technology Solutions (Client: Leading Apparel Company)
03.2013 - 12.2014
  • The purpose of Application Support and Wholesale project of Client was to maintain and support the Wholesale applications for US and Canada region
  • It also required stabilizing and enhancing these applications post go-live project.

System Analyst/Tech Lead

Cognizant Technology Solutions (Client: Leading Footwear Company)
12.2010 - 02.2013
  • The project involves the support of invoices through Global User Environment (GLUE)
  • Through this application and its interfaces, the vendor invoices received by customer can be captured from all sources (scan, fax, and email) and routed to the business for coding and approval thus leading to their payment through SAP.

Education

Bachelor of Technology (Computer Science Engineering) -

Bengal Institute of Technology
Kolkata, West Bengal

Skills

Microsoft Project Plan

Certification

Azure Cloud Engineer

Timeline

AWS Solutions Architect

01-2024

Azure Cloud Engineer

06-2022

Technical Solution Architect

Cognizant Technologies Solutions
07.2021 - Current

Software Engineer

Cognizant Technologies Solutions
05.2020 - 06.2021

Azure Fundamentals

01-2020

Portfolio Application Lead/WMS

Cognizant Technology Solutions (Client: Leading Global Apparel brand)
01.2015 - 02.2017

Offshore Portfolio Lead

Cognizant Technology Solutions (Client: Leading Apparel Company)
03.2013 - 12.2014

System Analyst/Tech Lead

Cognizant Technology Solutions (Client: Leading Footwear Company)
12.2010 - 02.2013

Global Project Supply Chain Applications Lead

Cognizant Technology Solutions (Client: Leading Global Apparel Company)
3 2017 - 05.2020

Bachelor of Technology (Computer Science Engineering) -

Bengal Institute of Technology
Sumanta MitraIT Solutions Architect