Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

SUMANTH KUMAR VENNAMANENI

Maryland Heights,USA

Summary

Results-oriented logistics and supply chain professional with proven expertise in streamlining operations, optimizing inventory management, and leveraging data analytics to drive efficiency and cost savings. Skilled in using tools like Python, Tableau, and SAP to enhance decision-making processes. Adept at improving operational workflows, ensuring accurate demand forecasting, and fostering strong vendor relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Relationship Manager

Vxpress
Bangalore, India
02.2023 - 07.2023
  • Optimized logistics workflows, achieving a 99% shipment tracking accuracy and reducing response times by 40%
  • Implemented automated performance dashboards using advanced Excel techniques, enhancing inventory reporting accuracy and reducing manual errors by 30%
  • Enhanced vendor management processes, ensuring seamless coordination across 50+ key accounts and improving on-time delivery rates by 20%

Team Leader - CRM Operations

Xpeed Logistics
Hyderabad, India
07.2022 - 01.2023
  • Spearheaded process improvements enhanced service efficiency by 30%, directly impacting order fulfillment times
  • Increased revenue by 20% through advanced upselling strategies and inventory management techniques
  • Managed logistics operations for 20+ stakeholders, ensuring accurate forecasting and minimizing stockouts

Customer Relationship Manager

Xpeed Logistics
Hyderabad, India
10.2019 - 07.2022
  • Improved supply chain transparency by implementing real-time tracking systems, boosting customer satisfaction by 15%
  • Collaborated with sales teams to develop predictive models for inventory demand, leading to a 10% reduction in stock surplus
  • Streamlined shipment processes for 100+ clients monthly, contributing to a $500K+ increase in annual revenue
  • Consistently exceeded performance metrics, maintaining a 95%+ first-call resolution rate, 30% above target call handling efficiency, and achieving an overall customer satisfaction score of 98%

Education

Master's - Supply Chain Management

Saint Louis University
St Louis, MO
05.2025

Bachelor's - Nautical Science

Annamalai University
India
07.2019

Skills

  • Python
  • Tableau
  • SAP
  • Advanced Excel
  • R
  • SQL
  • Inventory Optimization
  • Warehouse operations
  • Vendor Management
  • Demand Forecasting
  • Predictive modeling
  • Data visualization
  • KPI tracking
  • Business Intelligence

Certification

  • SAP PP Certification
  • Supply Chain Management: SCM 101

Projects

Global Grad Orientation Project, Remote, Team Lead, 10/01/24, 11/01/24, Led a diverse team of 10 students to create content for the 'Understanding U.S. Culture' orientation, resulting in a higher satisfaction rate among upcoming international graduate students. Managed weekly meetings and coordinated tasks, improving project efficiency by 30% and ensuring the completion of all deliverables in time. Developed and implemented a needs analysis strategy, identifying key cultural adaptation areas, leading to an increased engagement with orientation materials. Academic Projects, St. Louis, MO, USA, 08/01/24, 04/01/25, Automobile Industry's Pricing Strategy Analysis: analyzed Porsche's pricing strategy to understand premium pricing models and market positioning. Conducted loan acceptance analysis using Nomis case studies, building logistic regression models in Python and R to evaluate the impact of APR, loan term, FICO score, and competition rate on loan approvals. Conducted an in-depth analysis of the Too Good to Go business model, pricing strategies, and market challenges in the surplus food industry. Collaborated with a team to optimize supply chain processes for Operation Food Search, a non-profit organization, focusing on improving inventory management and distribution efficiency to enhance food accessibility for underserved communities.

Timeline

Customer Relationship Manager

Vxpress
02.2023 - 07.2023

Team Leader - CRM Operations

Xpeed Logistics
07.2022 - 01.2023

Customer Relationship Manager

Xpeed Logistics
10.2019 - 07.2022

Master's - Supply Chain Management

Saint Louis University

Bachelor's - Nautical Science

Annamalai University
SUMANTH KUMAR VENNAMANENI