Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Sumaya Alsalahi

BUFFALO

Summary

Reliable professional with a background in customer-facing roles, excelling in productive environments where task efficiency is most important. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Highly-motivated employee with desire to take on new challenges.

Overview

1
1
Certification

Work History

Cashier

Marshalls
Buffalo
07.2022 - 08.2022
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
  • Answered customer inquiries regarding store policies and procedures.
  • Scanned items and checked pricing on the cash register for accuracy.
  • Delivered customer service to patrons using active listening and engagement skills.
  • Helped with purchases and signed customers up for the rewards program.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.

Retail Assoicate

Marshalls
Buffalo
07.2022 - 08.2022
  • Offered gift-wrapping services during the holiday seasons, enhancing customer satisfaction.
  • Participated in promotional activities such as setting up displays or distributing marketing materials.
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Operated cash register to process payments from customers.
  • Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
  • I walked the sales floor and remained aware of customer actions to maintain a safe and secure shopping environment.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
  • Performed price checks on items requested by customers.
  • Stocked and cleaned shelves while maintaining a neat and orderly store.

Education

Bachelor of Science - Public Health

University of Buffalo
Buffalo, NY
12-2026

High School Diploma -

Lackawanna High School
Buffalo, NY
06-2022

Skills

  • Team collaboration
  • Customer service excellence
  • Time management skills
  • Gift card handling
  • Cash register operation
  • Merchandise restocking
  • Purchase assistance
  • Empathy and patience
  • Inventory restocking
  • Attention to detail
  • Cash handling
  • Multitasking and organization
  • Basic math
  • Written and verbal communication
  • Work ethic and integrity
  • Customer service
  • Work area organization
  • Attention to detail and organization

Languages

English
Professional
Arabic
Professional

Certification

Education Internship Experience

Erie 1 BOCES – Dental Laboratory Technology Program
Completed Certification | 2022 of Completion

  • Completed specialized coursework in dental laboratory technology
  • Gained hands-on experience with dental prosthetics and materials
  • Earned certification upon successful completion of the program

University Pediatric Dentistry – Dental Laboratory Intern
September/2020 – June/2022

  • Completed a one-month internship assisting with dental clinic
  • Shadowed dentists and hygienists
  • Gained practical experience in a professional dental setting

Timeline

Cashier

Marshalls
07.2022 - 08.2022

Retail Assoicate

Marshalls
07.2022 - 08.2022

Bachelor of Science - Public Health

University of Buffalo

High School Diploma -

Lackawanna High School

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Sumaya Alsalahi