Sumaya Gassab
Biddeford,ME
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Sumaya Gassab
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
Personal Support Specialist
Sumaya Gassab
09.2022 - Current
- Conducted ongoing assessments of client needs, adjusting care plans as necessary to ensure optimal outcomes.
- Coordinated transportation services for medical appointments or other necessary outings, ensuring client safety at all times.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Retail Sales Associate
Sumaya Gassab
10.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
Education
No Degree - Respiratory Therapy
Southern Maine Community College
South Portland, MEHigh School Diploma -
Biddeford High School
Biddeford, ME06.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Sumaya Gassab
12.2023 - Current
Retail Sales Associate
Sumaya Gassab
10.2022 - 01.2023
Personal Support Specialist
Sumaya Gassab
09.2022 - Current
No Degree - Respiratory Therapy
Southern Maine Community College
High School Diploma -
Biddeford High School
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