Sumayya Ellahi
Summary
Highly motivated and goal oriented individual with strong administrative and financial background seeking a career change to healthcare data science. Recently earned a Master's in Applied Analytics to strengthen expertise in data-driven decision-making and strategic analysis. Skilled in managing projects, analyzing datasets, and implementing innovative solutions to optimize healthcare operations and patient outcomes. Recognized for exceptional problem-solving abilities, attention to detail, and the capacity to thrive in fast-paced, collaborative environments. Passionate about leveraging data science to drive impactful solutions that enhance healthcare efficiency and deliver measurable improvements in patient care.
Overview
7
7
years of professional experience
Work History
Assistant Coordinating Manager
New York City Health And Hospitals- SBH
10.2023 - Current
- Demonstrating knowledge of policies and procedures
- Administrative support for the chairs, directors of service, and coordinating manager
- Preparation of QA and PI reports, analyzing data and instituting changes to the department
- Supervision of front desk staff including productivity, accuracy, evaluation and scheduling
- Oversight of EPIC work queues for timeliness and accuracy
- Obtain insurance authorization for therapy for patients
- Coordination of departmental meetings
- Request office supplies as needed
- Provide coverage to front desk registration in Physiatry, PT,OT and Speech as needed
- Provide overall coverage of the Department in the absence of the CM-A
- Other office duties as needed
Clerical Associate 3
New York City Health And Hospitals- SBH
08.2020 - 10.2023
- Demonstrating knowledge of policies and procedures
- Addressing patients, visitors, and co-workers in a professional, courteous and respectful manner
- Utilizing EPIC to assign beds, complete transfers, check-in bodies to the morgue, request bed cleaning, request chart pickup, etc.
- Booking and releasing personal property for patients when required to do so
- Making sure that all appropriate measures in death cases are carried out accurately and in a timely manner
- Answering telephone inquiries, and redirecting callers to appropriate floors
- Taking admissions from ER doctors/PAs and assigning a team and attending to patients for further patient care
- Assigning patient to the right floor/bed based on patient needs Making bed movements within the hospital so all patients are accommodated and comfortable
- Providing metro cards to discharged patients
- Putting in transportation requests for patients being discharged through Zoll, MAS
- Attending in-services, training, and departmental meetings
Customer Sales Representative
TD Bank
10.2018 - 08.2020
- Warm welcome to all customers
- Providing exceptional customer experience
- Selling / Cross-Selling products to new and existing customers
- Understanding/ Assessing customers' financial needs; selling appropriate products and solutions
- Maintaining strong product and services knowledge
- Opening personal and business checking, savings, certificate of deposits, IRA accounts
- Personal/Mortgage Loan Applications
Administrative Assistant
The SAFE Foundation
11.2017 - 10.2018
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Record and verify patient insurance information and regulate co-pays.
- Schedule and maintain complex calendars for all clinicians.
- Enter client information into a database; calculate clinical statistics, create and maintain charts for new clients.
- Assist in the handling of conflicts and patients' concerns in a diplomatic manner
- Assist in the handling of confidential OASAS documentation;
- Assist in solving any office/clerical concerns within the organization in coordination with individual departments.
Education
Master of Science - Applied Analytics - Healthcare
SUNY Empire University
12-2024
Bachelor of Science - Accounting
SUNY Empire State College
2018
Associate of Science - Business
SUNY Empire State College
2017
Regents Diploma - undefined
Edward R. Murrow HS
2013
Skills
- Computer Skills
- (Microsoft Word, Excel and PowerPoint)
- Time Management skills (with the ability to work independently and as part of a
- Team)
- Ability to identify and resolve problems in a timely and responsive manner
- Transferable communicative/customer service skills; adept in developing
- Relationships and trust
- Adaptable
- Analytical
- Fast Learner
- EPIC savy
- Data Entry
- Positive attitude
- Computer skills
- Team building
- Scheduling and coordinating
Languages
- Fluent in Urdu
Timeline
Assistant Coordinating Manager
New York City Health And Hospitals- SBH
10.2023 - Current
Clerical Associate 3
New York City Health And Hospitals- SBH
08.2020 - 10.2023
Customer Sales Representative
TD Bank
10.2018 - 08.2020
Administrative Assistant
The SAFE Foundation
11.2017 - 10.2018
Associate of Science - Business
SUNY Empire State College
Regents Diploma - undefined
Edward R. Murrow HS
Master of Science - Applied Analytics - Healthcare
SUNY Empire University
Bachelor of Science - Accounting
SUNY Empire State College
Similar Profiles
RYAN JACOB DAICHRYAN JACOB DAICH
Information Technology Core Systems Intern at Metro Plus Health Plan, New York City Health & HospitalsInformation Technology Core Systems Intern at Metro Plus Health Plan, New York City Health & Hospitals
ZARGHAM UL HAQZARGHAM UL HAQ
Resident Physician, Emergency Medicine at New York City Health And HospitalsResident Physician, Emergency Medicine at New York City Health And Hospitals
Khaing T WinKhaing T Win
Mammography Technologist at New York City Health and Hospitals/GothamMammography Technologist at New York City Health and Hospitals/Gotham
Genese Cowart-HeadenGenese Cowart-Headen
Assistant Coordinating Manager at NYCH+H: North Central BronxAssistant Coordinating Manager at NYCH+H: North Central Bronx
MICHAEL J. JEANMICHAEL J. JEAN
Assistant Coordinating Manager at Queens Hospital CenterAssistant Coordinating Manager at Queens Hospital Center