Sumbal Raza
Boston,MA
Summary
Strategic People & Culture leader with expertise in building scalable HR infrastructure and organizational systems for mission-driven organizations. Known for partnering with executive leadership and boards, translating vision into practical strategies that enhance accountability, employee experience, and organizational capacity.
Overview
9
9
years of professional experience
Work History
Director of People & Administration
THE FAMILY & YOUTH INSTITUTE (The FYI)
Detroit, USA
08.2025 - Current
- Lead Human Resources, Finance Operations, and Administration for a fully remote organization of 10+ employees and 20+ contractors across 10 states, serving as a strategic partner to the Executive Director and Board on workforce planning, organizational structure, employee relations, compliance, culture, and organizational risk.
- Advised Executive Director and Board on organizational structure, workforce planning, compensation, employee relations, compliance, staffing decisions, and organizational risk to align HR strategies with organizational goals.
- Partnered with executive leadership on organizational restructuring, clarifying reporting relationships, defining roles, assessing staffing needs, and enhancing organizational capacity.
- Built and formalized HR infrastructure to support the organization's transition from founder-dependent processes to structured, documented, and scalable systems.
- Support workforce planning in conjunction with organizational priorities, budget considerations, and program needs.
- Partner with Finance on payroll, benefits, compensation planning, PTO reconciliation, workforce-related financial planning, and administrative operations.
- Assumed role of Executive Director during extended absences, providing leadership, oversight of staff, making operational decisions, and ensuring continuity of organizational operations.
- Operated within a mission-driven nonprofit organization that spanned multiple states and operated entirely remotely.
Operations & HR Manager
THE FAMILY & YOUTH INSTITUTE (The FYI)
Detroit, USA
10.2024 - 07.2025
- Led initiatives for mission-driven nonprofit organization across multiple states, coordinating efforts of fully remote team to enhance organizational impact.
- Managed employee recruitment processes and onboarding initiatives effectively.
- Developed training programs to enhance staff skills and knowledge.
- Facilitated performance management and employee evaluation procedures consistently.
Operations Officer
THE FAMILY & YOUTH INSTITUTE (The FYI)
Detroit, USA
01.2020 - 09.2024
- Led initiatives for a mission-driven, multi-state nonprofit organization operating remotely.
Head of Administration
TOP NOTCH CONSULTANTS
01.2018 - 01.2021
- Led administration, onboarding systems, contractor relations, workflow development, and operational support for a consulting and speaker management firm.
- Developed comprehensive onboarding materials, contractor guidelines, and administrative systems to facilitate seamless integration and support for new hires.
- Managed high-volume event coordination and executive logistics.
- Created digital payment workflows to streamline processing and minimize manual administrative tasks.
- Managed invoicing, reimbursements, and financial tracking systems.
- Standardized scheduling and logistics workflows to enhance accuracy and reliability of operational execution.
- Created contract templates and MOUs for client and contractor engagements.
- Supported contractor relationships and administrative processes across multiple engagements.
Administration Support Manager
GUIDANCE COLLEGE
Houston, USA
01.2018 - 01.2021
- Managed scheduling, donor systems, travel logistics, and seasonal operations to enhance efficiency in high-volume fundraising environment.
- Coordinated complex scheduling and travel logistics to ensure seamless operations during peak Ramadan periods.
- Oversaw confidential donor financial information and financial tracking through QuickBooks.
- Created structured workflow systems to improve consistency and reduce errors in event coordination.
- Processed employee reimbursement requests efficiently and expense tracking.
- Organized and managed executive calendar to optimize scheduling and streamline payment processes.
Lead Administrative Assistant
MERCY WITHOUT LIMITS
Overland Park, USA
01.2018 - 01.2020
- Enhanced stakeholder communication methods to facilitate timely information exchange and streamline administrative systems.
- Coordinated donor tracking and pledge follow-up to ensure accurate record-keeping and timely engagement.
- Processed reimbursements and maintained organized documentation.
- Executed nationwide outreach campaigns to engage diverse communities, executive scheduling, and administrative operations.
Education
Certificate in Nonprofit Management -
UMass Global
03-2026
Certificate in Human Resource Management -
Dean College
12-2025
Bachelor of Science - Family & Consumer Sciences, Focus: Professional Child Development
University of Wyoming
Associate Degree - Early Childhood Education
Casper College
Associate Degree - Elementary Education
Casper College
Skills
- Talent acquisition
- Performance management
- Employee Relations
- Organizational development
- Change Management
- Compensation & Benefits
- Workforce Planning
- Multi-State HR Compliance
- HR Operations & Payroll
- Nonprofit Management
- Strategic HR Leadership
- Organizational restructuring
- People strategy
- Executive partnership
- Employee engagement
- Remote management
- Infrastructure development
- SOP development
- Financial Management
- Donor Management
- CRM Strategy
- Google Workspace
- Microsoft Office
- Slack
- People leadership
- People leadership
Technology And Systems
ADP, ClickUp, Freedcamp, Trello, Google Workspace, Slack, QuickBooks, Salesforce, Neon CRM, Mailchimp, Microsoft Office, Canva
Selected Leadership Strengths
- Strategic HR Leadership
- Organizational Infrastructure Building
- Executive & Board Partnership
- Organizational Design & Restructuring
- Change Management
- Employee Relations
- Multi-State Compliance
- Workforce Planning
- Remote Workforce Management
- Process & SOP Development
- Nonprofit Operations
- People-Centered Leadership
Selected Impact
- Lead HR and administrative operations for a fully remote organization of 10+ employees and 20+ contractors across 10 states.
- Completed employer and charitable registrations across 10+ states with no penalties or compliance issues.
- Developed 15+ HR policies and SOPs to standardize organizational processes, strengthen compliance, and reduce reliance on institutional knowledge.
- Built a structured 100-day onboarding program incorporating 30/60/90-day checkpoints.
- Transitioned performance management from annual-only evaluations to quarterly reviews and KPI-based accountability.
- Created and managed an internship program serving 7–10 interns annually.
- Led full-cycle recruitment for 70+ hires across organizational functions.
- Developed 30+ job descriptions, employment agreements, contractor agreements, and HR documentation.
- Served as Acting Executive Director during extended periods of Executive Director absence, including medical leave and vacation, providing executive leadership and organizational oversight.
- Developed and implemented a comprehensive multi-state Employee Handbook, including state-specific employment policies and requirements.
- Coordinated 3 annual independent audits and served as primary liaison to external auditors.
- Delivered 2-4 staff trainings annually covering HR practices, organizational processes, professional development, and emerging workplace topics.
Core Expertise
- People Strategy & Organizational Design
- Talent Acquisition & Workforce Planning
- Performance Management & Employee Relations
- Multi-State HR Compliance
- Compensation & Benefits
- HR Operations & Payroll
- Organizational Development
- Employee Engagement & Remote Culture
- Change Management
- Executive & Board Partnership
Timeline
Director of People & Administration
THE FAMILY & YOUTH INSTITUTE (The FYI)
08.2025 - Current
Operations & HR Manager
THE FAMILY & YOUTH INSTITUTE (The FYI)
10.2024 - 07.2025
Operations Officer
THE FAMILY & YOUTH INSTITUTE (The FYI)
01.2020 - 09.2024
Head of Administration
TOP NOTCH CONSULTANTS
01.2018 - 01.2021
Administration Support Manager
GUIDANCE COLLEGE
01.2018 - 01.2021
Lead Administrative Assistant
MERCY WITHOUT LIMITS
01.2018 - 01.2020
Certificate in Nonprofit Management -
UMass Global
Certificate in Human Resource Management -
Dean College
Bachelor of Science - Family & Consumer Sciences, Focus: Professional Child Development
University of Wyoming
Associate Degree - Early Childhood Education
Casper College
Associate Degree - Elementary Education
Casper College