Summary
Education
Work History
Skills
Certifications Trainings
Timeline
Generic
Sumedha Bailur

Sumedha Bailur

Princeton Junction,NJ

Summary

Results-driven and customer-focused Software Technical Program Manager with over 20+ years of engineering experience in diverse industries such as Ed tech, Telecom, Retail, B2B and IT service management. Skilled at managing global cross-functional teams, aligning business objectives, and driving impactful results.

A seasoned executive with a strong foundation in technology and in Agile project management, offering a distinctive perspective in dissecting intricate challenges and implementing innovative solutions to optimize cost-effectiveness and resource utilization. Strong background in vendor management, budget oversight, and project management.

Seeking to leverage expertise in program management, technical acumen and achieve business objects of organization. Integral part of transformative DEI initiatives, focusing on women empowerment and driving cultural change. Through inclusive policies and impactful programs, improved diversity metrics, earned recognition, and enhanced overall employee satisfaction. Dedication to fostering an inclusive and culturally evolved workplace remains steadfast.

Education

Executive MBA -

Quantic School of Business & Technology
Washington, DC
10.2022

Bachelor of Engineering -

Bangalore University
Bengaluru, India
02.1998

Work History

Technical Program Manager

Learning Ally
04.2014 - Current
  • Spearheaded initiatives with 10-30% reduction in project costs through careful analysis of requirements, cost-benefits and stakeholder input for maximized ROI.
  • Implemented streamlined processes, leading to 25% increase in overall project efficiency
  • Successful CMS site migration resulting in more than 50% reduction in downtime and seamless transition for end-users.
  • Led the change management efforts, transition of operational support functions, to secure & enhance overall system reliability.
  • Implemented proactive monitoring systems, resulting in 15% decrease in number of critical incidents reported by end-users
  • Lead and guide Marketing Engineering team to develop efficient process workflows and roadmaps aligned with organization's OKRs
  • Project is executed 90% on budget and on time, creating opportunity for additional implementations and ensuring fiscal responsibility
  • Liaised with internal IT, Marketing and vendor partners on prioritization, change requests, and issue resolution
  • Collaborated with cross functional teams for product development using agile methodology.

Technical Lead

Learning Ally
04.2014 - Current
  • In Ed Tech, as an AWS Design and Development Lead, I pioneered the integration of secure sync systems to Single Sign-On (SSO) and automated roster school data. Through strategic project management, reduced onboarding turnaround time by 80% and eliminated the need for recurring manual rosters, showcasing commitment to measurable improvements in educational technology integration.
  • Designed and implemented automated reporting tools in PowerBI, leading to a 30% improvement in data visibility for key stakeholders
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Implemented a web-based application to automate the planning and production of audiobooks, resulting in the complete elimination of manual paperwork and spreadsheets in book production and volunteer reader management processes, significantly enhancing operational efficiency.

Sr. Internet Info Architect

Cass Information Systems
01.2011 - 03.2014
  • Designed and implemented Global Processing Systems for Freight transportation bills. This Data entry system efficiency had multiplied revenue by 3 folds that fiscal year.
  • Involved in risk assessment and mitigation in auditing software.
  • Self-starter who initiated vendor management system to engage and convert leads into customers.

Sr. Consultant

CCA Global Partners
10.2006 - 12.2010
  • Instrumental in designing and developing multiple web services and applications, resulting in a centralized repository of data, thereby improving data accessibility and efficiency. This initiative led to a noteworthy 20% increase in efficiency, particularly in retaining vendor partners.
  • Established an internal customer requirement capture system, systematically analyzing prevalent pain points and translating them into technical designs for development. This strategic implementation significantly decreased turnaround time efficiency, resulting in measurable improvements in workflow processes.
  • Involved in data migration from ASP to ASP.net.

Sr. Consultant

Maritz
08.2008 - 03.2009
  • Developed Purina e-commerce, concurrently developing web application to manage the data center, resulting in a notable 30% increase in online sales and a 20% improvement in data handling efficiency.
  • Executed diverse database projects in SQL, ranging from SSIS packages for monitoring and managing database activities to designing normalized data structures optimized for data reporting. These initiatives yielded a quantifiable increase in efficiency, enhancing overall database performance and reporting capabilities

Sr. Consultant

Dice Technologies
11.2005 - 10.2006
  • Worked as a consultant at multiple client locations. Was responsible for implementing applications to adhere to client standards
  • At the client's site, played a key role in scoping, gathering requirements, and developing secure credit card processing, resulting in a streamlined authorization workflow and a 15% increase in appointment scheduling efficiency.

Software Team Lead And Engineer

International Experience
06.1998 - 06.2004

Merindus Consulting Ltd. - Feb 2003 - Jun 2004

  • Experience in managing a small dev team on intranet applications and application migration
  • Honed research and presentation skills.

Aditi Technologies - Mar 2000 - Aug2001

  • Worked on several Microsoft Corporation projects.
  • Hands-on working on e-commerce applications and new technologies such as WAP, WML etc.
  • Built databases and table structures for web applications.

Wisdom Information Consultants Pvt. Ltd - June 1998 - Mar 2000

  • Started as a software engineer and worked on different stages of web product life cycle.
  • Was deployed to Netherlands office as consultant and part of Y2K implementation success team at KPN, Groningen, Netherlands.
  • Established a culture of continuous learning within the team, fostering an environment conducive to professional growth for all members.

Skills

  • Program Management & Project Management
  • Tech Leader in Agile Methodology & Scrum Master
  • Process Analysis & Improvements
  • Cross-functional Collaboration & Interpersonal Communication
  • Championing DEI Initiatives
  • Technical consulting
  • Customer proposals & Resource Management
  • Technical acumen
  • Software integration
  • JIRA service management
  • AWS (EC2, Kinesis stream, SQS, SNS, State Machines)
  • NET Technologies (C#, ASPNet, VSNet, NET Framework, DNN, Web Forms, Web services, WCF, ADONET, LINQ, SQL, DTS, SSIS jobs, Master Data Management, DQS)
  • XML, XSL
  • JavaScript, JScript
  • GIT, SVN, TFS & other version tools
  • Test Automation

Certifications Trainings

  • Accessibility & Agile Training
  • Friday night at the ER
  • Power BI Training, ONLC
  • M.C.P # 2741752
  • Diploma in Advanced Computer Applications

Timeline

Technical Program Manager

Learning Ally
04.2014 - Current

Technical Lead

Learning Ally
04.2014 - Current

Sr. Internet Info Architect

Cass Information Systems
01.2011 - 03.2014

Sr. Consultant

Maritz
08.2008 - 03.2009

Sr. Consultant

CCA Global Partners
10.2006 - 12.2010

Sr. Consultant

Dice Technologies
11.2005 - 10.2006

Software Team Lead And Engineer

International Experience
06.1998 - 06.2004

Executive MBA -

Quantic School of Business & Technology

Bachelor of Engineering -

Bangalore University
Sumedha Bailur