Sumeet Sanghera
Madera
Summary
Aspiring therapist with a strong foundation in delivering therapeutic support to diverse clients, consistently achieving positive outcomes through tailored interventions. Proven ability to meet client needs by leveraging skills in active listening and empathetic communication, ensuring clients feel understood and valued. Committed to ongoing professional development and the integration of evidence-based practices, with a focus on enhancing mental well-being. Passionate about fostering a supportive environment that encourages growth and healing for every client.
Overview
8
8
years of professional experience
Work History
Referral Coordinator/Medical Billing Specialist
Satwant Samrao, MD
01.2015 - 01.2017
- Ensured seamless patient care by verifying insurance coverage, securing pre-authorizations, and coordinating medical referrals to specialists and external providers.
- Assisted in reviewing and accurately coding medical procedures (ICD-10, CPT, HCPCS), ensuring compliance with billing regulations.
- Prepared and submitted timely and accurate insurance claims, addressing inquiries and resolving billing discrepancies with professionalism.
- Delivered clear and empathetic communication to patients regarding billing concerns, payment plans, and insurance claims.
- Maintained meticulous records of all billing activities and referrals, ensuring HIPAA compliance and fostering trust with patients and stakeholders.
Assistant Manager
Subway Sandwiches
01.2009 - 01.2014
- Managed daily operations of a high-traffic restaurant, ensuring smooth service delivery and exceptional customer satisfaction.
- Led recruitment, training, and development of employees, fostering a motivated and skilled workforce.
- Strategically developed and monitored annual budgets, identifying opportunities to optimize profitability and operational efficiency.
- Innovated marketing strategies by analyzing market trends, driving sales growth, and enhancing the store’s reputation.
- Ensured compliance with legal and company policies while maintaining a welcoming and professional workplace culture.
Outreach Advisor
Teach N Tutor
07.2010 - 12.2010
- Spearheaded enrollment efforts for supplemental educational services in Title 1 schools, positively impacting the academic progress of underserved students.
- Delivered personalized tutoring in core subjects and standardized test preparation, enabling students to achieve measurable improvements in performance.
- Cultivated a supportive learning environment by maintaining consistent biweekly communication with students and families.
- Promoted team success by participating in collaborative problem-solving sessions and fostering open communication with colleagues.
Education
Master of Arts - Counseling (MFT)
National University
San Diego, CA12-2026
Bachelor of Arts - Psychology
CSU Fresno
Fresno, CA06-2013
Skills
- Multilingual Communication: Fluent in English (written and verbal) and conversational in Punjabi and Hindi, facilitating effective communication in diverse environments
- Leadership and Development: Proven ability to guide, mentor, and motivate teams, set performance standards, and monitor progress toward goals
- Strategic Problem-Solving: Skilled in identifying issues, analyzing complex situations, and implementing innovative solutions to achieve optimal results
- Customer service excellence
- Problem resolution strategies
- Active listening
- Empathetic communication
- Attention to detail
- Patient confidentiality
- Mindfulness techniques
- Professionalism
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Interests
- Volunteering
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Hiking
- Wine Tasting
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Reading
Timeline
Referral Coordinator/Medical Billing Specialist
Satwant Samrao, MD
01.2015 - 01.2017
Outreach Advisor
Teach N Tutor
07.2010 - 12.2010
Assistant Manager
Subway Sandwiches
01.2009 - 01.2014
Master of Arts - Counseling (MFT)
National University
Bachelor of Arts - Psychology
CSU Fresno
Community Involvement
- Participate in weekly Seva (community service), supporting food preparation and distribution in the langar (community kitchen).
- Assist with Sikh Temple organization, cleanliness, and hospitality for congregants and visitors.
- Promote values of service, equality, and compassion within the community.