Sumer Bruce-Cheever
Commerce City,CO
Summary
My current role is a County Court Specialist with Adams County 17th District. I am a responsible Court Clerk who has been with judicial since 2021 while perusing my Bachelor's in Criminal Justice Administration and will be graduating July 2024. I am successful at managing multiple projects while delivering quality service. Adept at performing court filings, answering phones and recording court proceedings with FTR equipment and detailed data entry. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every individual the time and attention they require. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
In previous employments I have been a trainer in all areas of the field. I pride my self on having up to date materials and revise them when needed.
In all of my past employments I have progressed to a supervisory role within the first 10 to 12 months of employment. I work hard to ensure that my progression continues in every aspect of my field.
Dedication and drive for continued knowledge and growth is a position I take that allows for my quick promotion in companies.
I have completed the Judicial Path to Supervision course in 2023 and apply the skills learned on a daily basis as I believe that the knowledge I gained supersedes the supervisory role.
Overview
19
19
years of professional experience
Work History
County Court Specialist
Adams County Government
Brighton, CO
04.2023 - Current
- In charge of Protection Order reports, Bond reports, Competency reports.
- Supervise staff when lead supervisor is not on duty.
- Writing schedules and adjusted daily as needed.
- Train new on established staff members.
- Created training guides and check lists.
- Involved in improved work culture and climate with 25 other hand picked team members.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Evaluated submitted documents for accuracy and completeness against court standards.
- Supported cases with in-depth research into issues, previous court decisions and ad hoc requests.
- Organized calendars, set new appointments and gathered requested materials.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Assisted legal staff with collation and organization of case documentation and administrative tasks.
- Wrote error-free and professional correspondence on behalf of court system.
- Tracked exhibits admitted during court hearings and updated documentation.
- Conducted client meetings to discuss and gather key information necessary for upcoming depositions and arbitrations.
- Attended meetings and pre-trial hearings to document official judicial information.
- Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
- Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
- Compiled statistics and court-related information for judge or staff use.
Court Judicial Assistant
17th Judicial Adams County
Brighton, CO
12.2021 - Current
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Evaluated submitted documents for accuracy and completeness against court standards.
- Supported cases with in-depth research into issues, previous court decisions and ad hoc requests.
- Organized calendars, set new appointments and gathered requested materials.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Assisted legal staff with collation and organization of case documentation and administrative tasks.
- Wrote error-free and professional correspondence on behalf of court system.
- Tracked exhibits admitted during court hearings and updated documentation.
- Conducted client meetings to discuss and gather key information necessary for upcoming depositions and arbitrations.
- Attended meetings and pre-trial hearings to document official judicial information.
- Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
- Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
- Compiled statistics and court-related information for judge or staff use.
INBOUND DOCK PROCESS ASSISTANT
Amazon
Salem, OR
10.2019 - 07.2021
- Maintained working knowledge of latest industry techniques, methods and equipment
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Conducted training and change management processes to improve operations
- Performed visual assessment of products to evaluate conformance with quality standards.
CUSTOMER SERVICE, SORTER/PRICING
Value Village Thrift Store
Salem, OR
01.2010 - 08.2011
- Determined and recommended methods to address improvement opportunities
- Developed and executed plans to monitor standard process adherence
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Facilitated timely delivery of special projects to meet organizational and departmental objectives
- Assisted coworkers and staff members with special tasks on daily basis
- Used Microsoft Office and Excel to prepare various correspondence, reports and other written material
- Volunteered to help with special projects of varying degrees of complexity
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
- Successfully completed special projects to exceed goals of both Inbound Receive department and overall organization
- Maintained daily reports and advised executive leaders in decision-making processes
- Provide professional customer service, sort merchandise, price and stock
- Assisted customers in person
- Inventoried stock
- Opened incoming packages to sort according to sizes, batch numbers and types
- Assisted fellow sorters on as-needed basis with lifting and moving heavy and bulky items
- Maximized storage space within warehouse area by carefully and strategically moving items
- Organized and assessed various materials, following established guidelines to make determinations on classification, grade or acceptability
- Loaded, unloaded and transferred materials using standard warehouse equipment, taking additional precaution when moving fragile items
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
ASSISTANT MANAGER
Dollar Tree
Salem, OR
07.2007 - 01.2009
- Provide professional customer service, orders, receiving, deposits, opening and closing, interviews, scheduling, cashier, merchandising, training
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Planned team-building exercises to increase employee performance and job satisfaction
- Monitored security and handled incidents calmly
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
DEPARTMENT LEAD
Fred Meyer Stores
Portland, OR
09.2004 - 03.2007
- Orders, merchandising, customer service, stocking, cashier, training
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service
- Oversaw efficient inventory stocking and supply rotation
- Implemented corporate planograms for new department products
- Set up displays and trained employees on current promotions
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up
- Communicated with managers of other departments to maintain transparency.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Online06.2024
Path To Leadership
Denver, CO05.2023
CPR-AED Certified | CPR-AED 10/ -
01.2021
EDUCATION -
01.2021
Associate of Arts - General Studies
Chemeketa Community College
06.2014
High School Diploma -
Klamath Union High School
06.2004
American -
Health Care Academy
Phlebotomy Training Specialist -
Completed course work and passed hands on portion through Phlebotomy Training Specialist Passed national exam through National Healthcare Certification Organization Certification Number - N21213644 -
Skills
- Docket Preparation
- Legal Documents
- Public Policy
- Office Management
- Court Procedures
- File Management
- Motions Drafting and Filing
- Documentation Editing
- Case Management
- Preparation of Trial Memoranda
- Deposition and Trial Assistance
- Customer Service
- Supervision & Leadership
- Problem Resolution
- Training
- Creation of Training guides
- Successful Completion of "Path to Supervision" Course
- Organizational Skills
- Data Management
- Relationship Building
- Reliable & Trustworthy
- Team Building
- People Skills
- Team Management
- Planning & Organizing
- Conflict Resolution
- Basic Math
- Critical Thinking
- Computer Skills
Timeline
County Court Specialist
Adams County Government
04.2023 - Current
Court Judicial Assistant
17th Judicial Adams County
12.2021 - Current
INBOUND DOCK PROCESS ASSISTANT
Amazon
10.2019 - 07.2021
CUSTOMER SERVICE, SORTER/PRICING
Value Village Thrift Store
01.2010 - 08.2011
ASSISTANT MANAGER
Dollar Tree
07.2007 - 01.2009
DEPARTMENT LEAD
Fred Meyer Stores
09.2004 - 03.2007
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Path To Leadership
CPR-AED Certified | CPR-AED 10/ -
EDUCATION -
Associate of Arts - General Studies
Chemeketa Community College
High School Diploma -
Klamath Union High School
American -
Health Care Academy
Phlebotomy Training Specialist -
Completed course work and passed hands on portion through Phlebotomy Training Specialist Passed national exam through National Healthcare Certification Organization Certification Number - N21213644 -
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