Summary
Overview
Work History
Education
Skills
Timeline
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Sumer Smith

Cherryville,NC

Summary

Professional Bartender with experience in large-scale casual and fine dining establishments. Committed to upholding highest standards of customer service with extensive knowledge of spirits and food. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly, open and committed to building customer base by providing a positive service experience.

Overview

30
30
years of professional experience

Work History

Remodeling Contractor

Self Employed
05.1998 - Current
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Repaired wall holes and scrapes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Removed and repaired carpet and wood flooring.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Executed tasks within time and budget constraints.
  • Evaluated completed work for quality and adherence to standards and client requirements.


Bartender/Server

Toucan's Lakefront Restaurant/ The Blue Parrot
02.2019 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Completed requisitions to maintain required stock par levels.

Bartender/Server

Johnny's Mexican American Bar And Grill
04.2017 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Education

Bachelor of Arts - Communications

Lees McRae College
Banner Elk, NC
1996

Skills

  • Patron Engagement
  • Safe Food Handling Procedures
  • Measurement Accuracy
  • Suggestive Selling
  • Drink Consistency
  • Attentive Service
  • Wine and Liquor Knowledge
  • Guest Satisfaction
  • Billing and Payment Processing
  • Taking Inventory
  • Liquor Law Compliance
  • Servsafe Certified

Timeline

Bartender/Server

Toucan's Lakefront Restaurant/ The Blue Parrot
02.2019 - 05.2023

Bartender/Server

Johnny's Mexican American Bar And Grill
04.2017 - 03.2023

Remodeling Contractor

Self Employed
05.1998 - Current

Bachelor of Arts - Communications

Lees McRae College
Sumer Smith