Sumie Gabbard
Freeport,FL
Summary
Diligent Business Administrator with 15 years of Health Care Administration experience. Focused and resourceful with strong track record of facilitating process improvements to increase efficiency, profitability and streamline business tasks.
Overview
16
16
years of professional experience
Work History
Business Administrator Supervisor
Ascension Health Care
04.2008 - 11.2023
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Managed day-to-day development issues.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Oversaw HR training, coaching, mentoring and staff retention.
- Streamlined workflow.
- Observed all laws, regulations and other applicable obligations.
- Oversaw process improvement initiatives.
- Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
- Evaluated business data and reported o findings to inform stakeholders.
- Developed strategic plans and initiatives.
- Processed employee expense reports quickly to prevent delays in payouts.
- Contributed to economic success by participating in budgeting process.
- Directed business processes from conceptualization through end-user delivery.
- Drove specification, scheduling, status and review processes.
- Executed training programs.
- Translated business priorities into implementable actions.
- Used measurements, analysis and process alternatives to arrive at best practices.
- Improved operation procedure between IT provider and end-users.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created organized filing system to manage department documents.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Completed bi-weekly payroll for [Number] employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Education
No Degree - Business Administration
University of Phoenix
Tempe, AZHigh School Diploma -
Pine Forest High School
Pensacola, FL05.1986
Skills
- Eye for Detail
- Web Technologies and Services
- Effective Communication
- Schedule Management
- Driving Continuous Improvement
- Team Recruiting
- Financial Reporting
- Process Streamlining
- Staff Supervision
- Operations Management
- Team Development
- Microsoft Office Suite
Timeline
Business Administrator Supervisor
Ascension Health Care
04.2008 - 11.2023
No Degree - Business Administration
University of Phoenix
High School Diploma -
Pine Forest High School
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