Summary
Overview
Work History
Education
Skills
Timeline
Sumiko Marshall

Sumiko Marshall

Las Vegas,NV

Summary

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Overview

1
1
year of professional experience

Work History

Housekeeper

HSS Hospitality Solutions
Las Vegas, Nevada
09.2023 - Current
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Observed proper use of chemicals when cleaning various surfaces.

Housekeeper

HSS Hospitality Solutions
Las Vegas, Nevada
02.2023 - 10.2023
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Provided information about hotel services upon request from guests.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Emptied trash receptacles throughout the property.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Organized closets with hangers for guests' clothing items.
  • Ensured that all health standards were met during cleaning operations.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained and organized cleaning supplies stock.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Used cleaning chemicals following proper guidelines.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Education

High School Diploma -

Lakewood High-school , Clinton, NC
05-1999

Skills

  • Laundry Management
  • Ergonomics and safety training
  • Dusting
  • Infection Control
  • Safe cleaning with chemicals
  • Customer Service
  • Window Cleaning
  • Guest Relations
  • Polishing surfaces
  • Guest amenity replenishment
  • Exceptional time management

Timeline

Housekeeper - HSS Hospitality Solutions
09.2023 - Current
Housekeeper - HSS Hospitality Solutions
02.2023 - 10.2023
Lakewood High-school - High School Diploma,

Similar Profiles

CREATE PROFILE
Sumiko Marshall