Sumikshya Sigdel
Caldwell
Summary
Accounting and Business Analytics student (3.80 GPA, Honors Program) with hands-on experience in NetSuite, Excel, and Shopify. Skilled in invoice processing, sales order management, and large-scale data review to support accurate financial records and operational efficiency. Detail-oriented, analytical, and committed to strengthening accounting and reporting processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Helpdesk
Caldwell University
12.2023 - Current
- Provide technical support (phone, email, in-person), handling 50+ tickets weekly and improving first-contact resolution via structured troubleshooting and clear documentation.
- Maintain ticketing records and produce knowledge-base notes to streamline escalations and decrease average resolution time for recurring issues.
Marketing & Sales Intern
Launch 3
09.2025 - 12.2026
- Verified and organized 10,000+ SKUs using Excel, strengthening accuracy, data management, and attention to detail.
- Created and updated Sales Orders in NetSuite, building skills in ERP systems, inventory control, and vendor coordination.
- Managed Shopify product listings (SKUs, descriptions, new items), gaining hands-on experience in e-commerce operations.
- Processed invoices and matched them to sales orders, applying accounting knowledge and improving documentation and workflow tracking
Peer Tutor
Caldwell University
09.2024 - 09.2025
- Tutor Accounting and Business Analytics students; design individualized study plans and practice problems that help students increase course performance (average improvement reported by students).
- Coordinate with course instructors to align tutoring sessions to learning objectives and assess student progress through targeted review sessions.
Education
B.S. - Business Analytics & Accounting
Caldwell University
Caldwell, NJ12.2026
Skills
- NetSuite
- Excel
- Shopify
- Financial Analysis
- Data Validation & Cleansing
- QuickBooks (Basic)
- SQL (Basic)
- Data Visualization
- Microsoft Teams
- Journal Entries
- Microsoft Outlook
- Reconciliations
Certification
- Bookkeeping Basics (Intuit)
- Accounting Fundamentals (CFI)
- Excel Skills for Business (Macquarie)
- Data Fundamentals (IBM)
Projects
Paws & Peace Café @ Caldwell - Bookkeeping Simulation 2025
- Built a QuickBooks simulation with 18 transactions across 12 accounts (sales, inventory, payroll) and produced accurate bookkeeping entries.
- Prepared financial statements and reports tracking $5,000 startup capital and recorded revenue, demonstrating end-to-end bookkeeping and report generation.
Leadership Experience
- Accounting Club, Caldwell University, Member, 01/24, Present
- Leo Club, Biratnagar, Nepal, Member, 2018, 2022
Timeline
Marketing & Sales Intern
Launch 3
09.2025 - 12.2026
Peer Tutor
Caldwell University
09.2024 - 09.2025
IT Helpdesk
Caldwell University
12.2023 - Current
B.S. - Business Analytics & Accounting
Caldwell University