Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Honors Awards
Timeline
Generic

Sumit Kumar Srivastava

Santa Clara,United States

Summary

Experienced professional with over 13 years in the industry, specializing in CX technology, Cloud Strategy, and Operating Model Definition for the Technology, Media, and Telecom sectors. A XaaS business transformation and subscription economy evangelist, as well as an AI Evangelist with a passion for using machine learning to solve corporate operations problems.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Consulting Engagement Manager

KPMG US
09.2021 - Current
  • Led the global implementation of Oracle Fusion Cloud & Subscription Management solution for a digital signature client across 5 countries and 7 entities, overseeing processes from design to program governance
  • Ensured seamless integration of customer and product master data, optimizing NetSuite structures for precise financial reporting and subsequently redesigning them in Oracle Cloud
  • Collaborated with stakeholders to enhance data reporting and financial statements in Oracle Cloud, leveraging NetSuite's financial functions during the transformation.

Manager- Finance Strategy & Transformation

KPMG
05.2019 - 09.2021
  • Lead and Managed Digital transformation of ERP, Commerce, Subscription for SaaS companies
  • Helped SaaS, Travel & Hospitality and Edutech companies to build and strengthen their people, process, governance, and technology
  • Define, lead and execute the holistic strategy to work towards strategic business goals, collaborating as needed across regions, product areas, and functions
  • Working closely with CXO's to launch new products and features
  • Helping CIOs Identify opportunities and define product vision and strategy
  • Synthesizing and driving product strategy from interactions with customers, business stakeholders, Legal, and Policy teams to build and manage an actionable product roadmap.

Co-Founder

INFALYTICS LLP and 2 Others
12.2016 - 05.2019
  • Founded and operated a strategy firm employing the TaaS model, allowing institutions globally to concentrate on their core business while we oversee their technology needs
  • Key accomplishments include: 1
  • Launched a sustainable living marketplace (https://Aniwarya.in) amid the COVID-19 pandemic to encourage digital adoption among small-scale artists, homepreneurs, and manufacturers
  • 2
  • Developed and managed social media for apartments and communities, efficiently handling over 1000+ users simultaneously to connect Aniwarya with community buyers
  • 3
  • Established a cloud platform (https://cloud.infalytics.in) for small-scale entrepreneurs, enabling digitized bookkeeping and secure audio/video conferencing and chat through a peer-to-peer secure channel, eliminating third-party involvement in data
  • 4
  • Provided internship opportunities to over 30 students from prestigious colleges such as IIM, IIT, and other Tier 1 and Tier 2 institutions, fostering continuous learning and participation
  • 5
  • Conducted offsite training for three major software outsourcing firms on cloud technology
  • Additionally, I've successfully led two other startups that were acquired earlier in my career.

Senior Consultant II- Python and Solidity Developer

Hitachi
11.2017 - 04.2019
  • Led the design and development of a real-time insights platform for retailers, enabling the monitoring of shoppers' real-time activity to enhance the integration of offline and online customer experiences
  • Integrated NLP, data management, intelligent automation, cloud technology, and dashboards to create a distinctive asset-led offering for the company
  • Directed various data and analytics initiatives, including the formulation of Analytics strategy, roadmap creation, and the establishment of a unique customer service insights engine and quality insights reporting platform
  • Oversaw the development of multiple NLP and Machine Learning solutions aimed at boosting eCommerce customer retention capabilities
  • Leveraged large volumes of structured and unstructured data in Big Data platforms, incorporating documents from the largest financial data provider and open corpus.

Product Development Specialist- eCommerce

Thermo Fisher Scientific
10.2016 - 11.2017
  • Designed and developed microservices for e-commerce solutions, aligning with customer work nature and business strategies
  • Responsible for making architectural decisions on microservice design and cloud platform architecture
  • Played a key role in defining features, managing product backlog, prioritizing development, ensuring quality assurance, and final acceptance of developed features
  • Demonstrated expertise in working within an agile environment and a solid understanding of SCRUM concepts
  • Proficient in crafting Behavior Driven Development (BDD) requirements as part of agile practices.

Package Solution Consultant- eCommerce

IBM
05.2013 - 10.2016
  • Led a team in identifying and addressing bottlenecks, breaks, and inefficiencies in the Quote to Cash process for a leading Funeral Service provider in the UK, resulting in an optimized process and achieving approximately 30% year-over-year growth
  • Spearheaded the transformation of Ecommerce Implementation for a major electrical and electronics manufacturer in the UK
  • This involved establishing a robust master data management framework and system, delivering the platform, and successfully implementing it in over 10 countries worldwide
  • Led a team of consultants for a prominent travel and hospitality provider, focusing on enhancing service offerings and mitigating Customer Churn.

Software Development Consultant- eCommerce

Capgemini
11.2012 - 05.2013
  • Collaborated with business stakeholders to comprehend business problems and concepts, translating them into project requirements and designing solution concepts
  • Took ownership of project requirements, aiding the Product Owner in estimating development efforts
  • Conducted business analysis and gathered requirements for a prominent online fashion retailer, facilitating the launch of new payment methods on their website
  • Analyzed the impact of changes across various areas of an e-commerce platform, including secure elements, checkout process, product pages, and category pages
  • Coordinated with technology stakeholders to convey business requirements and address functional issues throughout the project lifecycle.

Developer- IBM WCS ,ATG Developer,Qlikview

Tata Consultancy Services
09.2010 - 11.2012
  • Automated Key Performance Indicators (KPIs) on the weekly dashboard for Nokia Sales Management, enhancing efficiency and reducing workload
  • Enabled 'self-service' of metrics by leveraging QlikView, thereby minimizing the need for manually compiled reports
  • Collaborated on the development and design of web-based and mobile management eCommerce solutions for one of the largest retailers in the United States.

Education

Bachelor of Technology - Computer Science And Engineering

SRM University
Chennai
05.2010

Skills

  • Attention to Detail
  • Financial Metrics
  • Microservice and Cloud Infrastructure
  • Service-Oriented Architecture (SOA)
  • Requirements Analysis
  • Product Management
  • Product Development
  • Management Consulting
  • Oracle Subscription Cloud
  • Oracle Finance
  • Implementation Management

Accomplishments

  • Spearheaded the digital transformation of the UK's leading funeral director, achieving nearly 200% growth in the first year.
  • Contributed to the redesign of a major USA retailer's platform, enhancing customer churn and operational efficiency.
  • Led digital transformation for a major Industrial Manufacturing client, resulting in a 2.5% increase in net sales and a 9.7% reduction in customer churn.
  • Enhanced operational efficiency, reduced customer churn, and lowered COGS for a leading chemical and consumer goods company in Europe.
  • Optimized the order fulfillment process for a leading fashion client, improving NPS score and reducing customer bounce rate from 65% to 43%.
  • Assisted leading USA advertisement clients in optimizing operational costs, transforming the Quote to Cash platform for improved sales efficiency and a 2.3% reduction in Gross churn.
  • Facilitated the launch of a multi-modal travel platform for a leading travel and hospitality company, resulting in increased YoY Revenue Growth and decreased customer churn.

Certification

  • Certified celonis data engineer - Celonis
  • Certified Celonis analyst - Celonis
  • 1Z0-1068-20: Oracle CX Commerce 2020 Implementation Essentials - Oracle
  • Oracle Cloud Infrastructure Foundations 2021 Certified Associate - Oracle
  • Certified Scrum Product Owner (CSPO) - Scrum Alliance

Honors Awards

  • CLP Faculty AWARD - TATA Consultancy Services
  • TGMC TOP PROGRAMMER - IBM
  • Manager's Choice Award - 2014 - IBM India
  • Orion Award - IBM
  • Sparkle Award 2018
  • Encore Award - Sep 2019
  • Rising Star - Oct 2019
  • Encore Award - Oct 2021
  • Encore Award - Nov 2021
  • Encore Award - Dec 2021

Timeline

Consulting Engagement Manager

KPMG US
09.2021 - Current

Manager- Finance Strategy & Transformation

KPMG
05.2019 - 09.2021

Senior Consultant II- Python and Solidity Developer

Hitachi
11.2017 - 04.2019

Co-Founder

INFALYTICS LLP and 2 Others
12.2016 - 05.2019

Product Development Specialist- eCommerce

Thermo Fisher Scientific
10.2016 - 11.2017

Package Solution Consultant- eCommerce

IBM
05.2013 - 10.2016

Software Development Consultant- eCommerce

Capgemini
11.2012 - 05.2013

Developer- IBM WCS ,ATG Developer,Qlikview

Tata Consultancy Services
09.2010 - 11.2012

Bachelor of Technology - Computer Science And Engineering

SRM University

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Sumit Kumar Srivastava