Sumiti Kumar

● Involved in 2000+ patient encounters annually in high volume and fast paced ED serving a diverse populace.

● Transcribed and documented patient History of Present Illness (HPI), Review of Systems (ROS), Physical Examination (PE), Radiological imaging utilizing Electronic Medical Records (EMR) and Cerner software.

● Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.

● Trained several new hires and educated peers in documentation and medical terminology proficiency.

● Assisted numerous different physicians, physicians assistants and nurse practitioners in efficient and accurate patient care by proactively reporting important lab and imaging indicators.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.