Dedicated and professional healthcare professional with a strong background in leadership and administration. Progressed from nurse to nursing management, showcasing the ability to take on increased responsibilities. Demonstrated expertise in compliance and implementing best practices within the industry. Known for creative problem-solving and effective leadership, skilled in managing projects and people. Excels in delegation, providing support, and fostering a cohesive team environment. Holds a Bachelor of Science in Nursing Degree and a Certificate in Nursing. Additionally, possesses multilingual proficiency in Hindi, Nepali, and English.
Overview
2025
2025
years of professional experience
Work History
Senior Clinical Care Manager (CKCC-CA)
Strive Health CKCC
- Current
Company Overview: Operated and managed California and Texas CKCC program
Providing holistic care and decreasing cost of care for 4800 plus Kidney patients between California and Texas
Formed CKCC-CA team from the scratch and build huge team of 17(NPs, RNs, Care coordinators, SW, RD)
Trained and built relationship with Nephrology Partners and staff on CKCC programs
Process Improvement for TCM, optimal starts and CHF/DM managements
Managed clinical team remotely and meet and exceed productivity
Operated and managed California and Texas CKCC program
Providing holistic care and decreasing cost of care for 4800 plus Kidney patients between California and Texas
Facility Administrator
DaVita Cerritos Dialysis
01.2018 - 12.2022
Company Overview: Operated, maintain and developed DaVita Cerritos Dialysis clinic
Providing life-Saving dialysis for approximate 112 patients per year
As a leader provided direction, inspiration, and counselling to teammates and monitor workflow functions, outcomes, and quality measures of the facility with results meeting and or exceeding the established financial and other objectives set in cooperation with leadership
100% teammate retention for last 5 years
Improved missed treatments for 6.9% to 2.9% within a year
Improved hospitalization rates from 3% to 0.9%
Passed Recertification survey in 2019 with minimal deficiencies
Striving for process improvements on clinical, financial and teammate engagement always
Meeting DPC budget and fiscal financial health, constantly saving about 15% on controllable budget and generated revenues through census growth
Build lasting relationship with Rounding Nephrologist, community partners (Hospitals, Health plans and clinics ensuring constant patient census growth
Advocated for upstream education for new ESRD patient on treatment modalities
Teammate developments by issue performance Development reviews, coaching, discipline and providing training
Operated, maintain and developed DaVita Cerritos Dialysis clinic
Providing life-Saving dialysis for approximate 112 patients per year
ESSENTIAL SERVICE NURSE MANAGER
Pacific Alliance Medical Center
10.2016 - 11.2017
Company Overview: Represent Pacific Alliance Medical center in negotiating contracts and formulating policies with vendors
Liaise with contractors, by reviewing accomplishments of essential contract services annually and renegotiating employment terms for underperforming vendors, providing robust performance management strategies
Monitor and review service compliance with regulatory guidelines and standards (CMS, title 22 and TJC AAMI)
Established Hemodialysis process to comply with AAMI and CMS standard within 30 days validated by TJC 2016 and revalidated by CMS 2017
Managed Dialysis Nurse Clinical Practice’s close monitoring and decreased bloodstream infection related to central line and dialysis catheter to 0 infections compare to six in 2015
Successfully presented hemodialysis process and monitoring to TJC, CMS and CDPH survey 2016 & 2017
Established laser safety program and ensure staff and laser vendors comply with standards and safety process
Accomplished sepsis mortality below the national average and sustained 100% in CHF, PNA, MI, SCIP and immunization core measures for last five years
Attended joint meetings with contracted vendors and multidisciplinary team to enhance productivity and share information
Monitored quality control measures and reported to Quality Committee quarterly as part of open communication and stakeholder engagement strategies
Assisted Managers in writing new policies and procedures to maintain highest nursing standards
Represent Pacific Alliance Medical center in negotiating contracts and formulating policies with vendors
NURSE MANAGER
Pacific Alliance Medical Center
01.2013 - 10.2016
Responsible for developing and maintaining departmental budget and reviewing and fulfilling supplies and equipment inventory
Evaluated staff achievements to provide feedback and mentoring, additionally enhancing the professional educational program
Coordinated efforts for recruiting, training& retaining staff for the medical/surgical department and provided leadership and guidance, promoting productive and supportive work environments by improving care quality performance, collaborating with upper management and stakeholders
Monitored patient satisfaction scores and core measures to enforce improvement by reviewing data to measure care effectiveness
Established successful fall prevention program and decreased falls from 74 in 2015 to 2 falls in 2016
Accomplished sepsis mortality below the national average and sustained 100% in CHF, PNA, MI, SCIP and immunization core measures for last five years
Organized staff scheduling and payroll, sick calls and absentees and applied best practices to achieve high nursing standards within the unit
Decreased staff turnover rate from 9.2% to 3.6%
Education
Bachelor of Science - Nursing
Grand Canyon University
Skills
Nursing Management
Regulatory Guidelines & Standards
Survey Readiness
Quality Control & Reports
Recruiting and Staffing Initiatives
Improving outcomes
Highlightsofexpertise
Nursing Management
Regulatory Guidelines & Standards
Survey Readiness
Quality Control & Reports
Recruiting and Staffing Initiatives
Improving outcomes
Personal Information
Title: RN, BSN, HACP
Timeline
Facility Administrator
DaVita Cerritos Dialysis
01.2018 - 12.2022
ESSENTIAL SERVICE NURSE MANAGER
Pacific Alliance Medical Center
10.2016 - 11.2017
NURSE MANAGER
Pacific Alliance Medical Center
01.2013 - 10.2016
Senior Clinical Care Manager (CKCC-CA)
Strive Health CKCC
- Current
Bachelor of Science - Nursing
Grand Canyon University
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