SUMMAYAH JALEES
mckinney,TX
Summary
- Results-driven Data Analyst with strong SQL expertise and knowledge of Oracle Database 19c, including database structures, PL/SQL scripting, and query optimization.
- Hands-on experience with Jira databases, writing queries for issue tracking, and Agile project management.
- Proficient in ServiceNow CMDB (Configuration Management Database), ensuring IT asset tracking, relationship mapping, and enterprise-wide configuration management.
- Experienced in relational database management, user roles administration, and data dictionary tables, ensuring structured data governance.
- Proven ability to develop and deploy PL/SQL scripts in higher environments, ensuring smooth database operations, and security compliance.
- Adept in Power BI and Tableau for interactive dashboards, supporting data-driven decision-making.
- Familiar with Agile/Scrum methodologies, and working with cross-functional teams to align technical solutions with business requirements.
Overview
5
5
years of professional experience
Work History
Data Analyst
INDIA BAZAAR
Plano, TX
01.2020 - 01.2025
- Developed and optimized PL/SQL scripts, improving database performance and query efficiency for business reporting.
- Managed and optimized Jira database queries, enabling real-time project tracking and workflow automation.
- Administered ServiceNow CMDB, ensuring accurate IT asset configurations, dependency mapping, and enterprise-wide data governance.
- Designed Slowly Changing Dimensions (SCD) strategies for historical data tracking in data warehousing projects.
- Created and optimized complex SQL queries, stored procedures, and triggers, supporting business logic and data retrieval needs.
- Improved database response times by 40% through SQL query tuning and indexing strategies, boosting system performance.
- Built interactive Power BI and Tableau dashboards, transforming raw data into actionable insights for executives.
- Led database design documentation, collaborating with business and technical teams to standardize data governance policies.
- Worked directly with stakeholders from client locations, aligning technical solutions with business objectives.
- Contributed to Agile/Scrum workflows, actively participating in sprint planning, retrospectives, and data-driven decision-making.
Education
Bachelor - Business Computer Information Systems
University of North Texas
Denton, TXSkills
- PL/SQL Development
- Performance Tuning
- Oracle 19c
- Database Management
- SQL Query Optimization
- Indexing
- Slowly Changing Dimensions
- Data Warehousing
- Oracle Data Loading Mechanisms
- Deployment
- Agile Methodologies
- Data Visualization
- Reporting
- Collaboration
- Communication
- Programming
- Data Analysis
- Power BI
- Tableau
- Excel
- Testing
- Test Case Development
- Database Migration
- Cloud Management
- Service Management
- AWS
- Azure
- ServiceNow
- Incident Management
- Workflow Navigation
- Version Control
- ETL Processes
EMPLOYMENT INFORMATION
Citizenship: US Citizen (Does Not Require Sponsorship)
Technical Skills
Technical Skills:
- Databases: PostgreSQL, SQL Server, Oracle 19c (Actively Learning)
- SQL & BI Tools: PL/SQL, SQL*Loader, Power BI, Tableau
- Scripting & Automation: Python, Shell Scripting
- ITSM & CMDB: ServiceNow CMDB, IT Asset Management
- Workflow & Collaboration: Jira, Confluence, Agile/Scrum
Timeline
Data Analyst
INDIA BAZAAR
01.2020 - 01.2025
Bachelor - Business Computer Information Systems
University of North Texas
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