Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Summer Bailing

Kent,OH

Summary

Results-driven professional with experience at Kent State University, specializing in data analysis, client communication, and event coordination. Proven track record of improving customer service and ensuring seamless event execution. Adept at multitasking in fast-paced environments, with advanced proficiency in Microsoft Excel. Recognized for delivering high-quality results, fostering team collaboration, and effectively resolving conflicts to support organizational goals.

Overview

6
6
years of professional experience

Work History

Research Assistant

Kent State University
Kent , Ohio
08.2024 - 06.2025
  • Supported research projects by maintaining databases, verifying data accuracy, and setting up lab/field equipment.
  • Conducted computer and health education sessions, assisted participants in understanding materials, and ensured compensation distribution.
  • Participated in team meetings, offering insights on emerging trends and future project directions.
  • Created and scheduled social media content; monitored analytics to improve engagement and campaign performance.
  • Researched trending topics, and reviewed user feedback to inform content strategy and video development.
  • Participated in networking events to recruit participants.

Event Coordinator

Western Reserve Park
Canfield, OH
05.2023 - 08.2024
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
  • Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
  • Supervised staff members responsible for registration desk setup and management during events.
  • Planned various activities for kids of all ages and developmental groups.
  • Developed event themes and concepts to ensure successful execution of events.
  • Organized guest support services for guests to meet accommodations
  • Attended and participated in industry events.

Receptionist/Office Assistant

Kent State University
Kent, Ohio
09.2021 - 05.2024
  • Provided comprehensive administrative support, including document preparation, data entry, filing, scanning, and copying.
  • Scheduled appointments and coordinated meetings for staff, clients, and visitors.
  • Maintained accurate and confidential client records in accordance with company policies.
  • Delivered excellent customer service, greeted visitors, and directed inquiries.
  • Answered and routed calls, took messages, and ensured timely communication between departments.
  • Compiled data from multiple sources, and prepared organized reports for management review.
  • Assisted with special projects as assigned by management.

Crew member

Wendy's-South Ave
Boardman, Ohio
10.2019 - 07.2021
  • Accurately processed customer orders in a fast-paced environment, ensuring a positive dining experience.
  • Handled cash, credit, and mobile payments with precision, maintaining balanced cash drawers and transaction integrity.
  • Prepared and served customers according to company standards and customer preferences.
  • Provided knowledgeable assistance on menu items, ingredients, and dietary options; resolved order discrepancies promptly and courteously.

Education

Bachelor of Arts - Child Psychology

Kent State University
Kent, OH
05-2025

Skills

  • Data and research: data analysis, data entry, undergraduate research, lab operations, Microsoft Excel
  • Communication and collaboration: client communication, team collaboration, conflict resolution, customer service, written and verbal communication
  • Organization and management: multitasking, time management, attention to detail, event calendar management
  • Marketing and outreach: social media marketing, content creation, event planning
  • Specialized knowledge: child development

References

References available upon request.

Timeline

Research Assistant

Kent State University
08.2024 - 06.2025

Event Coordinator

Western Reserve Park
05.2023 - 08.2024

Receptionist/Office Assistant

Kent State University
09.2021 - 05.2024

Crew member

Wendy's-South Ave
10.2019 - 07.2021

Bachelor of Arts - Child Psychology

Kent State University

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