Summary
Overview
Work History
Skills
Timeline
Generic

Summer Batdorf

Williston,Vermont

Summary

Dedicated food service manager with many years of experience overseeing staff and operations for in both Event and Restaurant settings. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service. A catering Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Overview

6
6
years of professional experience

Work History

Assistant Performance Manager

The Flynn Group
Burlington, VT
01.2022 - Current
  • Implemented strategies to improve team collaboration and communication.
  • Delivered day-of-event support for large-scale shows and gatherings, including Jazz Fest
  • Collaborated to ensure compliance with relevant laws and regulations regarding large events
  • Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
  • Assisted artists/guests throughout the duration of an event by providing directions or answering questions about available amenities.
  • Ensured effective communication between vendors and suppliers before, during and after the event.
  • Managed logistics related to transportation, catering, entertainment, decorations for events.

Onsite Coordinator of Nutrition

CVOEO/Head Start
Burlington, VT
09.2019 - Current
  • Liaised with external vendors to coordinate services or materials needed for operations.
  • Developed strategies to improve workflow processes onsite.
  • Coordinated with other departments to ensure smooth operations onsite.
  • Monitored daily attendance of students and tracked meals.
  • Monitored inventory levels and placed orders as needed.
  • Negotiated contracts with vendors and suppliers to obtain best prices.
  • Analyzed feedback data to identify areas of improvement in food service processes.
  • Developed and implemented strategies to encourage healthy eating environments
  • Maintained a safe working environment in compliance with health department regulations.
  • Generated monthly performance reports to track progress of projects.
  • Coordinated with other supervisors, combining group efforts to achieve goals.

Catering Coordinator

The Pickled Perch
Colchester, VT
07.2018 - Current
  • Oversaw the setup of catering areas including tables, chairs, linens, décor.
  • Established relationships with vendors in order to secure discounts or other benefits.
  • Conducted post-event reviews in order to evaluate performance levels and identify areas for improvement.
  • Generated weekly reports summarizing upcoming events, staffing needs, menu items.
  • Provided guidance and support to kitchen staff as needed throughout the event preparation process.
  • Processed invoices for payment after completion of each event.
  • Reviewed financial reports regularly in order to monitor spending trends and ensure budgetary goals were met.
  • Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies.
  • Developed menus based on client preferences and budget constraints.
  • Negotiated contracts with vendors for competitive pricing on services and products.
  • Organized staff training sessions to ensure excellent customer service standards.
  • Ordered necessary catering supplies from approved vendors when required.
  • Supervised staff during events to ensure proper execution of duties according to established procedures.
  • Ensured compliance with health regulations related to food handling and sanitation practices.
  • Monitored food preparation activities to ensure quality control standards were met.
  • Executed scheduling, logistics, and follow-ups with event staff.
  • Met prospective customers through networking to increase local business and venue clientele.

Restaurant General Manager

The Pickled Perch
Burlington, VT
07.2018 - 01.2019
  • Inspected dining areas regularly to maintain cleanliness and proper setup.
  • Implemented cost-saving measures while maintaining high quality service levels.
  • Conducted regular meetings with staff members to discuss operational issues.
  • Provided direction, guidance and motivation to team members.
  • Managed relationships with suppliers to ensure timely delivery of products.
  • Resolved customer complaints in a professional manner.
  • Recruited, trained and supervised staff members.
  • Created weekly work schedules according to staffing needs.
  • Ensured compliance with health, safety and sanitation standards.
  • Established cash control systems for register transactions.
  • Scheduled staff shifts and monitored labor costs.
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Maintained accurate inventories of food, supplies and equipment.

Skills

  • Coaching and Mentoring
  • Performance Analysis
  • Stakeholder Management
  • Data Interpretation
  • Effective Communication
  • Decision-Making
  • Team building
  • Written Communication
  • Problem-solving abilities
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Excellent Communication
  • Attention to Detail
  • Interpersonal Communication
  • Task Prioritization
  • Reliability
  • Adaptability and Flexibility

Timeline

Assistant Performance Manager

The Flynn Group
01.2022 - Current

Onsite Coordinator of Nutrition

CVOEO/Head Start
09.2019 - Current

Catering Coordinator

The Pickled Perch
07.2018 - Current

Restaurant General Manager

The Pickled Perch
07.2018 - 01.2019

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Summer Batdorf