Summer Benacci
Bettendorf,IA
Summary
Dynamic Shift Leader with a proven track record at Happy Joes, excelling in team leadership and cash handling. Demonstrated ability to foster growth, streamline operations, and enhance customer satisfaction. Skilled in problem-solving and effective communication, adept at managing inventory and financial transactions with precision. Achieved significant improvements in team efficiency and operational workflow.
Overview
5
5
years of professional experience
Work History
Shift Leader
Happy Joes
Bettendorf, IA
08.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Responsible for ensuring daily deposit is accurate and delivered to the bank.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed weekly schedule making for 40 plus employees.
- Managed weekly inventory orders for food and beverages
Cashier
Loves Travel Stop
Davenport, IA
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Strong verbal and written communication
- Inventory Counts
- Serve-safe Certified
- CPR Certified
Timeline
Cashier
Loves Travel Stop
08.2022 - 02.2023
Shift Leader
Happy Joes
08.2019 - Current