Summer Biggers
CLARKSVILLE,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across healthcare company environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Christian Care Communities
08.2024 - Current
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Devised hiring and recruitment policies for 150 employee company.
Human Resource Generalist/Coordinator
Tennova Healthcare Clarksville
06.2022 - Current
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as an liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Implemented and supervised orientation procedures for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Completed bi-weekly payroll for 150 employees.
Medical Staff Coordinator
Prisma Healthcare
12.2019 - 06.2022
- Served as liaison between administration and clinical staff, fostering positive relationships and promoting open communication.
- Developed tracking systems for mandatory licensure renewals, maintaining 100% compliance among medical personnel.
- Coordinated interdepartmental committee meetings for effective collaboration on hospital-wide initiatives.
- Contributed to facility accreditation efforts by preparing necessary documentation and coordinating site visits from accrediting agencies.
- Managed sensitive information with discretion, ensuring the confidentiality of patient records and employee files.
- Ensured compliance with regulatory standards by conducting regular internal audits of departmental policies and procedures.
- Assisted in the development of a more efficient orientation program for incoming medical staff, reducing time to full productivity.
Business Office Manager
Lexington Medical Center
01.2017 - 12.2019
- Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved onboarding experience for new hires, creating a comprehensive orientation program.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Conducted exit interviews to identify areas of improvement in company culture and retention strategies.
Primetime Teller
Regions Bank
08.2014 - 01.2016
- Handled transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
- Identified customer needs, provided information on new products and services, and directed customers to branch representatives as needed
- Reconciled cash drawers at the end of shift, counted and packaged coins and currency, turned in any excess or damaged currency to head teller
- Tracked, recorded, reported, and stored transactional information and special requests
- Provided a high level of customer service, offering answers and assistance with a smile.
Education
B.S - Business Administration And HR Management
Western Governors University
Salt Lake City07-2024
Skills
- Microsoft Office Specialist
- Data Entry
- Employee Relations
- Compensation Analysis
- FMLA/ADA/EEO/WC/EMTALA
- HR Policies & Procedures
- HRIS Technologies
- Benefits Administration
- Human Resource Generalist
- KRONOS
- Microsoft
- Oracle
- Ultipro
- Google Suite
- Recruitment
- HR leadership
- Unemployment claims management
- Labor law compliance
- Staffing optimization
- Employee relations
- Benefits administration
- Diversity and inclusion
- Onboarding and orientation
- New employee orientation
- HR guidance
- Labor relations
- Internal communications
- Recruitment and hiring
- Leadership development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Education
true
Certification
- Internet and Computer Core Certification
- Microsoft Office Specialist
Timeline
Human Resource Manager
Christian Care Communities
08.2024 - Current
Human Resource Generalist/Coordinator
Tennova Healthcare Clarksville
06.2022 - Current
Medical Staff Coordinator
Prisma Healthcare
12.2019 - 06.2022
Business Office Manager
Lexington Medical Center
01.2017 - 12.2019
Primetime Teller
Regions Bank
08.2014 - 01.2016
B.S - Business Administration And HR Management
Western Governors University
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