Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Boggs

Oak Hill

Summary

Dynamic and dependable professional with experience at Callahan Hardware and McDonald's, excelling in customer service and team coordination. Proven ability to enhance operational efficiency through effective training and problem-solving. Skilled in stock replenishment and maintaining a clean work environment, fostering a positive atmosphere for both customers and staff.

Overview

9
9
years of professional experience

Work History

Floor Clerk

Callahan Hardware
10.2023 - Current
  • Assisted in warehouse organization for streamlined product retrieval and efficient order fulfillment.
  • Managed returns processing efficiently, expediting refunds or exchanges while keeping detailed records for future reference or analysis purposes.
  • Enhanced customer satisfaction with timely delivery of products to designated departments or storage areas.
  • Assisted in training new employees on essential job functions, leading to a more cohesive workforce and reduced errors in task execution.
  • Maintained a clean work environment by performing routine cleaning tasks, reducing workplace hazards and promoting employee safety.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Shift Manager

McDonald's
06.2016 - 09.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.

Education

Oak Hill High School
Oak Hill

Bachelor of Psychology - Psychology

Southern New Hampshire University
New Hampshire
01-2027

Skills

  • Stock replenishment
  • Store maintenance
  • Upselling strategies
  • Teamwork
  • Quick learner
  • Customer service
  • Time management
  • Dependable and reliable
  • Cleaning and sanitizing
  • Multitasking
  • Effective communication
  • Customer relationships
  • Stocking
  • Team coordination
  • Data entry

Timeline

Floor Clerk

Callahan Hardware
10.2023 - Current

Shift Manager

McDonald's
06.2016 - 09.2023

Oak Hill High School

Bachelor of Psychology - Psychology

Southern New Hampshire University

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