Summary
Overview
Work History
Education
Timeline
Generic

Summer Carter

IL Venice,IL

Summary

Friendly, open and committed to building customer base by providing positive service experience. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.

Overview

23
23
years of professional experience

Work History

Bartender Shift Manager

Angelo's Bar & Grill
05.2023 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Owner/Manager/Boutique Owner/Stylist

Clasazz Boutique & Stylez LLC
03.2019 - Current
  • Responsible for every aspect of running a small business that sells clothing and accessories.
  • Managing daily operations and supervising staff
  • Ensuring customer service and satisfaction
  • Stocking shelves and buying merchandise
  • Designing and merchandising the store
  • Marketing and promoting the store
  • Identifying client requirements
  • Cutting and trimming hair
  • Operating cash registers
  • Offering beauty advice
  • Recommending hair products

Owner/Manager/Worker

Clasazz Cleaning LLC
03.2018 - Current
  • Managed day-to-day business operations.
  • Cleaning managers are responsible for managing a cleaning team assigned to buildings, hospitals, sites, and other facilities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
  • Works within office buildings or on construction sites. They may be employed in hotels, companies, and manufacturing firms; clubs, banks, and cleaning companies, etc,
  • Entails ensuring the facility is cleaned correctly and according to the client’s instructions or standards.
  • Allocates chores to workers and inspect work afterwards to ensure it is performed to meet standards.


Technical Support Specialist

Convergys
08.2013 - Current
  • Provided technical support to workers in information processing departments
  • Worked closely and effectively with vendors to replace/repair defective hardware and software
  • Receive high volume of incoming phone calls and respond to inquiries in a manner which meets high quality, productivity and other performance standards
  • Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.

Team Member

Select Staffing
10.2012 - 05.2013
  • Processed orders for material and merchandise received by email from online orders placed on Walgreens.com
  • Informed customers of unit prices, shipping date, anticipated delays and any additional information needed by customers, using mail or telephone
  • Typed order forms and entered data into computer to determine total cost for customers.

Cosmetologist

Arykah's Hairsalon
01.2012 - 10.2012
  • Supervised employees, scheduled work hours, resolved conflicts, determined salaries
  • Provided beauty services for customers
  • Analyzed hair to ascertain condition of hair.

BARTENDER

Bottom's Up
10.2006 - 07.2010
  • Mixed and served alcoholic and nonalcoholic drinks to patrons of bar, following standard recipes
  • Collected money for drinks served
  • Cleaned and maintained work area.

Bartender

Pink Slip
03.2004 - 01.2006
  • Mixed ingredients, such as liquor, soda, water, sugar and bitters, to prepare cocktails and other drinks
  • Cleaned bar and equipment and replenished bar supplies, such as liquor, fruit, ice and dishes
  • Stocked refrigerating units with wines and bottled beer.

Toll Collector

McKinley Bridge
03.2000 - 10.2003
  • Collected tolls charged for use of bridge
  • Accepted toll and fare tickets previously purchased
  • At end of shift, balanced cash and recorded money and tickets received
  • Collected money and gave customers change.

Education

Certificate of Cosmetology -

Regency Beauty Institute
Fairview Heights, IL
2011

High School Diploma - undefined

Venice High School
Venice, IL
1997

Timeline

Bartender Shift Manager

Angelo's Bar & Grill
05.2023 - Current

Owner/Manager/Boutique Owner/Stylist

Clasazz Boutique & Stylez LLC
03.2019 - Current

Owner/Manager/Worker

Clasazz Cleaning LLC
03.2018 - Current

Technical Support Specialist

Convergys
08.2013 - Current

Team Member

Select Staffing
10.2012 - 05.2013

Cosmetologist

Arykah's Hairsalon
01.2012 - 10.2012

BARTENDER

Bottom's Up
10.2006 - 07.2010

Bartender

Pink Slip
03.2004 - 01.2006

Toll Collector

McKinley Bridge
03.2000 - 10.2003

Certificate of Cosmetology -

Regency Beauty Institute

High School Diploma - undefined

Venice High School

Similar Profiles

CREATE PROFILE
Summer Carter