Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Summer Christy

Myrtle Beach,SC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. An To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Mack Weldon
02.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by reducing shrinkage through loss prevention strategies.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Trained new employees on proper protocols and customer service standards.

Front Desk Receptionist

Dr.Ink
12.2022 - 02.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected deposits, fees, and payments.

Retail Supervisor

Lee And Wrangler Clearance Center
06.2022 - 11.2022


  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Coordinated merchandising displays, signage and sales enablement.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Researched issues to obtain appropriate answers to customer inquiries.

Retail Supervisor

Ripleys Aquarium
02.2020 - 06.2022
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Boosted store sales through effective merchandising, product placement, and promotional displays.
  • Managed inventory levels for optimal stock availability and minimized overstock situations.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
  • Trained and oriented associates to maximize team performance.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Education

High School Diploma -

Carolina Forest High School
Myrtle Beach, SC
02.2022

Skills

  • Stock management
  • Customer Relations
  • Operations Oversight
  • Loss Prevention
  • Store Organization
  • Store Opening and Closing
  • Customer Service Management
  • Marketing and Promotions
  • Upselling and Cross Selling
  • Customer experience
  • Time Management
  • Attention to Detail

Accomplishments

  • Achieved setting up and opening the first Mack Weldon at Myrtle Beach.

Timeline

Assistant Store Manager

Mack Weldon
02.2023 - Current

Front Desk Receptionist

Dr.Ink
12.2022 - 02.2023

Retail Supervisor

Lee And Wrangler Clearance Center
06.2022 - 11.2022

Retail Supervisor

Ripleys Aquarium
02.2020 - 06.2022

High School Diploma -

Carolina Forest High School

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Summer Christy