Summer Cobb
Myrtle,Ms
Summary
A committedd job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Sales Associate
Walmart
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
SAHM
Stay At Home Mom
01.2021 - 08.2023
Pharmacy Cashier
Walmart
10.2020 - 02.2021
- Handled cash with high accuracy
- Used POS system to enter orders, process payments and issue receipts
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges
- Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
Assistant Store Manager
Stage
09.2018 - 08.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products and promotions
- Walked through store areas to identify and proactively resolve issues negatively impacting operations
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Prepared staff work schedules and assigned team members to specific duties.
- Answered customer questions and addressed problems and complaints in person and via phone.
Education
Business Management - (Online)
Baton Rouge Community College
Baton Rouge, LAHigh School Diploma -
Myrtle Attendance Center
Myrtle, MS05.2018
Skills
- Cash Register Operation
- Active Listening
- Telephone Etiquette
- Computer Based Accounting
- Critical Thinking
- Customer Transactions
- Retail Pharmacy Procedures
- Return and Exchange Processing
- Inventory Management
- Total Payment Calculation
- Adaptable and Flexible
- HIPAA Regulations
- POS Systems
- Drawer Balancing
- Customer Service
- Restock Products
- Transaction Balance Sheets
- Customer Preferences
- Staff Training
- Store Maintenance
Timeline
Sales Associate
Walmart
08.2023 - Current
SAHM
Stay At Home Mom
01.2021 - 08.2023
Pharmacy Cashier
Walmart
10.2020 - 02.2021
Assistant Store Manager
Stage
09.2018 - 08.2020
High School Diploma -
Myrtle Attendance Center
Business Management - (Online)
Baton Rouge Community College
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