Languages
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Summer Collins

Summer Collins

Allen,TX

Languages

English
Native or Bilingual

Summary

Authorized to work in the US for any employer. Organized Dining Room Attendant offering Three years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Runner

Liberty Burger
02.2023 - 02.2023
  • Restocked food supplies in kitchen and organized storage areas.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Monitored dining room inventory and replenished as necessary.
  • Processed payments for orders and provided customers with change.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Assisted customers with carry-out service.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Delivered correct food items to tables according to order documentation.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated cash register and processed payments from customers.
  • Assisted with bussing tables and cleaning up spills.
  • Observed customer purchases in line and differentiated between standard portions.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Completed milkshakes and malts for customers.

Sandwich Artist

Subway
06.2022 - 01.2023
  • Make sandwiches, salads, and pizzas
  • Clean the restaurant tables, floors, bathrooms, dishes, and line
  • Restock popular sandwich products and make food for later.
  • Monitored inventory and requisitioned low-stock items.
  • Kept drawer balanced by accurately processing cash, credit, and debit payments.
  • Accurately operate cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
  • Executed sandwich artistry duties with a very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Kept pastry and dessert cases stocked with fresh selections and arranged to entice orders.
  • Greeted guests, promoted specials, and took orders.
  • Kept kitchen, counter, and dining areas cleaned and sanitized.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
  • Prepared salads, and sandwiches for customers.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Waitress/Hostess

Italian Villa
05.2022 - 07.2022
  • Waiting tables, serving food to customers, sanitizing menus, and seating people.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Completed credit payments via card processing systems.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Completed daily side work and closing duties without fail.

Student Volunteer

Allen High School Blu
08.2019 - 09.2021
  • Addressed and resolved customer complaints to establish trust and increase loyalty.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Greeted customers and provided menus upon arrival to dining room.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Operated cash register to manage payments and provide receipts for proof of transaction.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Processed payments for orders and provided customers with change.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.

Education

Associate of Applied Science - Biology

Collin County Community College District
Plano, TX
06.2025

GED -

N/A
N/A
07.2022

Skills

  • Coffee Experience
  • Busser
  • Cashiering
  • Serving Experience
  • Cleaning Experience
  • Host/Hostess
  • Restaurant Experience
  • Cash Handling
  • Food Service
  • POS
  • Food Preparation
  • Food Safety
  • Food Production
  • Commercial Cleaning
  • Supply Restocking
  • Sandwich Artistry
  • Special Dietary Requests
  • Condiment Refilling
  • Order Delivery Practices
  • Cleaning and Sanitizing
  • Special Orders
  • Food and Beverage Preparation
  • Billing and Payment Processing
  • Opening and Closing Procedures
  • Hospitality Management
  • Servsafe Certification

Certification

Food Handlers License Awarded February 2023 to expire February 2025.

Timeline

Food Runner

Liberty Burger
02.2023 - 02.2023

Sandwich Artist

Subway
06.2022 - 01.2023

Waitress/Hostess

Italian Villa
05.2022 - 07.2022

Student Volunteer

Allen High School Blu
08.2019 - 09.2021

Associate of Applied Science - Biology

Collin County Community College District

GED -

N/A

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