Summer Collins-Zeamer
St. Joseph,MO
Summary
Board Certified Emergency Registered Nurse with over 20 years of experience providing high-quality care across various units such as inpatient care, Cardiac Cath Lab, and the Emergency Department. Proven leader skilled at uniting and guiding nursing teams to achieve patient care goals, improve satisfaction, and support healthcare system improvements. Continuously focused on advancing expertise in emergency nursing and driving innovation. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements, and operational procedures. Practiced problem-solver with a friendly and caring mentality, possessing excellent communication skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clinical Team Manager
University Health- Truman Medical Center
10.2022 - Current
- Collaborates with the Director to lead and support staff in achieving unit goals to meet the organization’s yearly strategic plan. Serve as a clinical resource for staff. Monitors and coordinates unit and individual team member’s workflow to achieve organizational benchmarks for patient throughput.
- Supports Director and staff in maintaining standards of care consistent with requirements of the Missouri Nurse Practice Act and Organizational standards/initiatives. Maintains clinical competence to meet patients’ physical, psychosocial, educational and safety needs. Is capable of staffing in and taking a full patient assignment in the area(s) he/she manages. Assist with unit’s staff schedule ensuring the scheduling guidelines are met for efficient and optimal patient care. Makes assignments, delegates, and supervises care provided by other RNs, LPNs, and unlicensed patient care personnel by matching patient care needs with resources and competencies.
- Demonstrates skills in effectively managing use of resources and delivery of services by engaging the staff in the day to day operations of the unit. Contribute and facilitate staff participation in the patient experience, shared governance and performance improvement activities or project of the unit. Hold staff accountable for courteous and helpful actions that meet needs of patients, visitors and coworkers in an effort to achieve the organizational goals around the patient experience, staff engagement, quality, safety and core measures.
- Collaborate with department directors to lead clinical outcomes within the unit to meet regulatory and organizational strategic requirements. Ensures plans of actions are in place to remediate and sustain clinical outcomes. Participate in multidisciplinary team care conferences for the unit keeping the patient and family in the center of the discussion. Manage personnel actions including, but not limited to, performance appraisals and corrective actions as deemed appropriate by the director. Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance. Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational, and safety needs.
- Presents a courteous and helpful demeanor, appropriate for age, to all patients, visitors, other employees/medical staff members, or any other person an employee encounters while representing the organization. Expects and demands the same of nursing staff members. Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties in accordance with the requirements of the Corporate Compliance Plan. Complies with the requirements of the Code of Conduct, Corporate Compliance Plan and Compliance Policies and Procedures, including training requirements. Participates in compliance activities under the direction of the Department Manager and Corporate Compliance Officer
Director of Shift Operations
University Health- Lakewood
10.2021 - 12.2022
- Supervise and coordinate activities of nursing and hospital personnel in assigned areas, assuming Administrative responsibility in absence of Department Manager and Hospital Administrator. Supervises and coordinates nursing activities and personnel to ensure hospital and nursing Department policies and procedures are followed.
- Monitors admissions, discharges, and patient activities to predict staffing needs and adjust staffing.
- Monitors all departments for compliance with safety and infection control policies. Acts as liaison between Nursing Department and ancillary departments. Coordinates activities involving nursing, ancillary departments, patients, patient families, and other medical facilities. Prepares reports for administrative review.
- Maintain Missouri Notary Public license and provide notary services to patients and hospital personnel as needed.
- Investigates and responds to all concerns or complaints related to patient care received from patients, visitors, staff members, or community. Relays information to appropriate departments.
- Coordinates emergency surgery, medical tests, and transfer of patients to other facilities.
- Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance.
Registered Nurse, Emergency Department
Truman Medical Center- Hospital Hill
10.2017 - 10.2021
- Monitor and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Trained new RN hires and to meet patient service goals, champion standards of care and improve patient overall satisfaction. Delivered care to multiple patients per day, including coordinating and evaluating interdisciplinary care.
- Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers. Triaged incoming patients and communicated with doctors to encourage timely attention to urgent situations. Instructed patients and caregivers or friends on proper care of injuries after treatment, educating on proper medication use, dressing changes and signs of complications. Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
- Acted as patient advocate and implemented total patient care through team nursing process. Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
Registered Nurse
Mosaic Life Care
05.1999 - 10.2020
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results. Monitored and managed various treatment and care interventions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care. Updated physicians on patient test results and assisted in developing care plans.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Assessed patients' response to treatment and suggested ways to combat side effects. Administered oral, intramuscular and IV medications to patients and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Education
Master of Science - Nursing Leadership
Missouri Western State University
Saint Joseph, MO12-2023
Bachelor of Science - Nursing
Rockhurst University
Kansas City, MO05.2018
Associate of Science - Nursing
North Central Missouri College
Trenton, MO05.2011
Licensed Practical Nurse -
Hillyard Technical Center
Saint Joseph, MO06.2001
High School Diploma -
Benton High School
St. Joseph, Mo05.1997
Skills
- Patient Satisfaction and Process Improvement
- Patient relations
- Culturally-sensitive care
- Nursing staff leadership
- Joint Commission standards
- HIPAA Compliance
- Employee Performance Evaluations
- Employee Supervision
- Critical Thinking
- Emergency Readiness
- Regulatory Requirements
- Teamwork and Collaboration
- Healthcare regulations
- Innovation and Creativity
Accomplishments
Received the Spirit of Nursing Leadership Award in May 2024. This award is for the recognition of an individual professional nurse who has made significant contributions to the professional advancement of nurses, the profession, and general welfare of nurses by demonstrating leadership in the nursing profession.
Certification
- BLS- Basic Life Support
- ENPC - Emergency Nursing Pediatric Course
- ATLS- Advanced Trauma Life Support
- ACLS- Advanced Cardiac Life Support
- CEN- Certified Emergency Nurse
- CPI- Crisis Prevention Intervention
Chair of Staff Empowerment Committee (SEC) at University Health.
The purpose of the SEC committee is a formal body that serves to encourage bi-directional communication between senior nursing leadership and front line staff, enhancing nursing engagement, provide nursing staff decision making regarding the practice environment, and promote nursing within University Health. Front line staff will discuss and offer input on identified topics. Staff feedback will help senior leadership gain a deeper understanding of key issues that impact professional practice and aid in decision making.
Timeline
Clinical Team Manager
University Health- Truman Medical Center
10.2022 - Current
Director of Shift Operations
University Health- Lakewood
10.2021 - 12.2022
Registered Nurse, Emergency Department
Truman Medical Center- Hospital Hill
10.2017 - 10.2021
Registered Nurse
Mosaic Life Care
05.1999 - 10.2020
Bachelor of Science - Nursing
Rockhurst University
Associate of Science - Nursing
North Central Missouri College
Licensed Practical Nurse -
Hillyard Technical Center
- BLS- Basic Life Support
- ENPC - Emergency Nursing Pediatric Course
- ATLS- Advanced Trauma Life Support
- ACLS- Advanced Cardiac Life Support
- CEN- Certified Emergency Nurse
- CPI- Crisis Prevention Intervention
Master of Science - Nursing Leadership
Missouri Western State University
High School Diploma -
Benton High School
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