Summer Crosswhite
Bristol,TN
Summary
Dynamic and results-oriented professional with a proven track record at Northeast State Community College. Excelled in mediating student-faculty concerns and leading tutoring sessions, significantly enhancing academic success. Skilled in customer service and data entry, adept at fostering teamwork and managing priorities. Demonstrates exceptional leadership qualities and problem-solving abilities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Federal Work Study Student
Northeast State Community College
02.2022 - Current
- Mediated between students and faculty to efficiently address concerns during the semester.
- Provided exceptional customer service to students, faculty, and staff by addressing inquiries promptly and accurately.
- Implemented time management strategies to effectively balance competing priorities while managing multiple projects simultaneously.
- Contributed to a positive work environment by fostering open communication channels among team members.
- Led group tutoring sessions for struggling students, reinforcing key concepts and boosting overall academic success.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Coordinated and scheduled meetings and appointments.
Education
Associate Of Applied Science - Criminal Justice
Northeast State Community College
Blountville, TNSkills
- Leadership qualities
- Powerpoint presentations
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Computer skills
- Clear communication
- Data entry
- Task prioritization
- MS office
- Issue resolution
- Administrative support
- Data confidentiality
- Correspondence management
- Hospitality and accommodation
- Teamwork
- Problem-solving abilities
- Reliable and punctual
Timeline
Federal Work Study Student
Northeast State Community College
02.2022 - Current
Associate Of Applied Science - Criminal Justice
Northeast State Community College
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