Summer Dabilis

• Collaborates with patients, families, staff and hospital administration to maintain outstanding patient-centered outcomes and staff satisfaction.
• Streamlined, standardized and implemented case management processes.
• Fosters professional networks and relationships with service and resource providers to promote continuity and quality of care for patients and caregivers.
• Creates culture of engagement by modeling problem-solving behaviors.
• Works diligently on service recovery by developing rapport and maintaining contact and connection.
• Facilitates multi-disciplinary team meetings including physicians, nurses, respiratory therapists and rehabilitation therapists.
• Sustained decrease in SNF utilization by 5% and Avoidable Days by 3%.

• Manager of twenty-five RN Case Managers and Social Workers.
• Developed expectations for Lead Social Work position
• Led development of the Triad practice model for Social Work in the acute setting
• Led successful transition to Case Management on the inpatient transplant unit
• Created department scorecard to reflect compliance with regulatory and quality metrics
• Engaged staff and leadership in the utilization and review of standards of practice
• Updated training materials to maintain competent and consistent practice standards
• Created content slides and held monthly department staff meetings
• Participated in Case Management Stakeholder Group on continuous improvement projects
• Collaborated with Director and Operations Manger on annual report out to Compliance and Integrity
• Collaborated with Administration and staff to develop telehealth workflow for outpatient transplant social work assessments
• Chair Compliance and Quality Committee and member of Social Work Advancement Program (SWAP) Committee.

• Manager of twenty-five RN Case Managers and Social Workers in the Medical Center.
• Led development of the Triad practice model for Social Work in the acute setting.
• Successful transition and implementation of Case Management on the inpatient transplant unit.
• Created department scorecard to reflect compliance with regulatory and quality metrics.
• Engaged staff and leadership in the utilization and review of standards of practice.
• Updated training materials to maintain competent and consistent practice standards.
• Participated in Case Management Stakeholder Group on continuous improvement projects.
• Collaborated with the Director and Operations Manger on annual report out to Compliance and Integrity.
• Collaborated with Administration and staff to develop a telehealth workflow for outpatient transplant social work assessments.
• Chair of the department Compliance and Quality Committee and member of the Social Work Advancement Program (SWAP) Committee.
• Improved Patient Notice compliance by 21% in 90 days.

• Manager of twenty-five RN Case Managers and Social Workers at the Wexner Medical Center
• Developed expectations and role of the Lead Social Worker position
• Led development of the Triad practice model for Social Work in the acute setting
• Successful transition and implementation of Case Management on the inpatient transplant unit
• Created department scorecard to reflect compliance with regulatory and quality metrics
• Engaged staff and leadership in the utilization and review of standards of practice
• Updated training materials to maintain competent and consistent practice standards
• Created content slides and held monthly department staff meetings
• Participated in Case Management Stakeholder Group on continuous improvement projects
• Collaborated with the Director and Operations Manger on annual report out to Compliance and Integrity
• Collaborated with Administration and staff to develop a telehealth workflow for outpatient transplant social work assessments
• Chair of the department Compliance and Quality Committee and member of the Social Work Advancement Program (SWAP) Committee.
• Accomplished multiple tasks within established timeframes.

• Provided oversight to ensure staff develop high quality, sustainable care transitions that are compliant with regulatory standards and system guidelines.
• Developed Compliance Committee comprised of staff and leaders to regularly monitor documentation and provide recommendations for improvement to key stakeholders
• Improved knowledge and adherence to CMS and TJC regulations, OSU policies and department guidelines through the development of standard work, regular education, and consistent auditing.
• Monitored and developed quality assurance and performance improvement (QAPI) projects based on identified trends and opportunities.
• Developed competency-based social work training manual and corresponding training materials for the department.
• Led the process improvement group to rebuild the Case Management initial discharge planning assessment.

Led department initiation of the Kaizen Process Improvement (KPI) board. Continued to coach peers on the development of KPI metrics including the identification of root causes and action plans.

• OhioHealth Social Worker placed in a contract position at a skilled nursing facility, Regency Manor
• Focused on discharge planning, patient care planning and end of life care
• Responsible for a caseload of 40-50 short and long-term residents.

• Planned, organized, implemented, and evaluated annual fundraising campaigns and major gift events under the direction of the Director of Development and CEO of the agency