Summer D. Askia
Columbus,OH
Summary
Experienced Data Entry professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. A keen eye for detail and precision in data management tasks. Proven ability to maintain data accuracy and handle large volumes of information efficiently. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Demonstrated expertise in utilizing office software and strong organizational skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
23
23
years of professional experience
Work History
Childcare Provider
Self-Employed
01.2013 - Current
- In the home setting, I provide a safe and stimulating environment (both indoors and outdoors) for children, planning developmentally appropriate activities, ensuring that the children are given nutritious meals, communicating with parents about the program and their children, record keeping, setting and collecting fees, and managing and marketing a small business.
Data Entry Specialist/ Prescription Benefits Specialist
Medco Health
06.2009 - 07.2012
- Responsible for entering and managing data in computer systems, ensuring accuracy and efficiency in record-keeping and data processing. Utilize the company database to research and assimilate information and prescribing history. Connect with patients by phone through warm-calling and inbound calls, and quickly develop a rapport with that person. Utilize standard scripting to effectively present the features, benefits, convenience, and cost savings of using Medco’s pharmacy. Effectively deals with and overcomes patient objections, concerns, issues, and rejection of the offer.
Customer Service Manager
Chase Bank
08.2007 - 06.2009
- Assisted the Branch Manager in loss control, compliance, customer retention, and audit standards. Responsible for training, coaching, and motivating tellers. Assisting customers with all financial needs, data entry, handling and resolving complex issues and problems. Employee scheduling and hiring of new employees.
Customer Service Manager /Loan Processing
Fifth Third Bank
01.2003 - 08.2007
- Responsible for training, coaching, and motivating CSRs. Employee scheduling and hiring of new employees. Assisting customers with all financial needs, handling and resolving complex issues and problems. Assist with the efficient operations of the banking office, which may include performing daily office/operational responsibilities, data entry, audits, scheduling, vault, ATM, and compliance responsibilities. Opening and closing accounts, loan processing, and Annuity sales.
Education
Master’s degree - Special Education
Liberty University
01.2019
Bachelor’s degree - Education, Business
Charter Oak State College
01.2006
High school diploma - undefined
Reynoldsburg High School
01.1996
Skills
- Satisfaction
- Data Entry
- Benefits Specialist
- Coaching
- Scripting
- Database
- Customer Service-Oriented
- Word processing
- Audit
- Mortgage
- Loan Processing
- Team Player
- Operations
- Scheduling
- Retail Sales
- Managerial
- Microsoft Word
- Microsoft Excel
- Accuracy and attention to detail
- Data accuracy
- Time management
- Fast typing speed
- File management
- Data processing
- Strong problem solver
- Office administration
Timeline
Childcare Provider
Self-Employed
01.2013 - Current
Data Entry Specialist/ Prescription Benefits Specialist
Medco Health
06.2009 - 07.2012
Customer Service Manager
Chase Bank
08.2007 - 06.2009
Customer Service Manager /Loan Processing
Fifth Third Bank
01.2003 - 08.2007
Bachelor’s degree - Education, Business
Charter Oak State College
High school diploma - undefined
Reynoldsburg High School
Master’s degree - Special Education
Liberty University