Summer Doering
Lubbock
Summary
Proactive, self-motivated and hard working. Aiming to leverage my abilities to successfully fill the team member role at your company. With my experience in customer communications, satisfaction and conflict resolution, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Part Time Assistant Manager
Skechers
10.2023 - 01.2025
- Managed pricing, merchandising and promoting of footwear - Primary manager responsible for truck shipments - Scheduling, hiring and payroll management
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Part Time Assistant Manager/ Full Time Relief Manager
Big 5 Sporting Goods
10.2020 - 05.2022
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Ensured a clean and well-organized store environment for an improved shopping experience.
Sales Associate/Customer Service Representative
T-Mobile
01.2023 - 10.2023
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Hostess/ Delivery driver
US PIZZA
10.2022 - 04.2023
Jewelry Sales Associate
Dillard’s
05.2022 - 10.2022
Shift Lead
LOFT
03.2020 - 01.2021
Assistant Volleyball Coach
Hermosa Middle School
04.2019 - 10.2019
Cashier/Sales Associate
Learning Express Toy Store
01.2019 - 10.2019
Cashier/Sales Associate/Customer Service
Fitness World
01.2019 - 10.2019
Cashier/Sales Associate
Big 5 Sporting Goods
12.2018 - 10.2019
Bartender
Preslea Thompson Bartending
03.2024 - Current
Receptionist/ Customer Service
Sundowner RV & Mobile Home Park
05.2018 - 08.2018
Cashier/Sales Associate
Rue 21
12.2016 - 04.2017
Education
High School Diploma -
Farmington High School
Farmington, NM05-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Conflict resolution
- Retail operations
- Multitasking and organization
- Coaching and mentoring
- Product and service sales
Timeline
Bartender
Preslea Thompson Bartending
03.2024 - Current
Part Time Assistant Manager
Skechers
10.2023 - 01.2025
Sales Associate/Customer Service Representative
T-Mobile
01.2023 - 10.2023
Hostess/ Delivery driver
US PIZZA
10.2022 - 04.2023
Jewelry Sales Associate
Dillard’s
05.2022 - 10.2022
Part Time Assistant Manager/ Full Time Relief Manager
Big 5 Sporting Goods
10.2020 - 05.2022
Shift Lead
LOFT
03.2020 - 01.2021
Assistant Volleyball Coach
Hermosa Middle School
04.2019 - 10.2019
Cashier/Sales Associate
Learning Express Toy Store
01.2019 - 10.2019
Cashier/Sales Associate/Customer Service
Fitness World
01.2019 - 10.2019
Cashier/Sales Associate
Big 5 Sporting Goods
12.2018 - 10.2019
Receptionist/ Customer Service
Sundowner RV & Mobile Home Park
05.2018 - 08.2018
Cashier/Sales Associate
Rue 21
12.2016 - 04.2017
High School Diploma -
Farmington High School
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