Summer Dowler
Winter Park,CO
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cherry Hill Programs
10.2022 - 03.2025
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Coached and mentored new employees on company policies and procedures.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Organized company merchandise and displays to increase brand awareness and product sales.
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties.
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
Photographer
Cherry Hill Programs
11.2021 - 01.2022
- Gained experience shooting in various lighting conditions and environments.
- Adjusted subjects, equipment, and lighting to achieve desired images and picture composition.
- Utilized excellent communication skills when interacting with colleagues and clients during photo shoots.
- Captured unique images, adjusting subjects, kneeling, and using other techniques.
- Applied basic photographic concepts of proper exposure and proper focus.
- Displayed skillful use of various manual camera settings including shutter speed, aperture, ISO levels, and white balance.
Education
High School Diploma -
Lake Howell High School
Winter Park, FL06-2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Money handling
- Adaptability and flexibility
- Decision-making
- Staff management
- Sales monitoring
- Employee engagement
- Customer service and satisfaction
- Closing oversight
Timeline
Assistant Manager
Cherry Hill Programs
10.2022 - 03.2025
Photographer
Cherry Hill Programs
11.2021 - 01.2022
High School Diploma -
Lake Howell High School
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