Summer Farraj

As an Insurance Consultant for Restoration Services, I managed the insurance claim process for property restoration, acting as a key liaison between customers, landlords, and insurance companies. My responsibilities included reaching out to clients and property owners to gather necessary details about damages, explaining the claims process, and ensuring all required documentation was submitted accurately. I regularly communicated with insurance providers to follow up on claims, verify coverage, and expedite approvals to keep restoration projects on track. Additionally, I maintained detailed records of claim statuses, provided updates to customers, and worked to resolve any issues that arose during the process. This role required strong communication skills, attention to detail, and the ability to navigate complex insurance policies to ensure smooth and efficient claim resolutions.

I started out as a chef when the restaurant first opened, playing a key role in kitchen operations from the very beginning. I was responsible for preparing, marinating, and cooking dishes while ensuring consistency and quality in every meal. My duties also included prepping ingredients, organizing the kitchen for efficiency, and maintaining cleanliness to meet health and safety standards. Beyond cooking, I took on the responsibility of cleaning the restaurant, making sure both the kitchen and dining areas were kept in top condition. Working in this role gave me a strong foundation in restaurant operations, time management, and teamwork, ultimately leading me to take on greater responsibilities within the business.

As a Restaurant Operations Manager, I handle the financial and logistical aspects of the restaurant to ensure everything runs smoothly. I am responsible for processing employee paychecks accurately and on time, managing labor costs, and overseeing employee overhead to keep expenses within budget. I also track and manage inventory, ensuring that products coming in and out are accounted for and that we have the right stock levels without over-ordering or running out. I work closely with vendors to coordinate deliveries, negotiate pricing, and process payouts for goods and services. Additionally, I oversee operational expenses, ensuring that bills, maintenance costs, and supplier payments are handled efficiently. Beyond financial tasks, I support employees by managing scheduling, assisting with hiring and training, and addressing any payroll or expense concerns. My role requires me to stay organized, keep an eye on costs, and maintain a well-functioning workplace while ensuring both staff and suppliers are taken care of.

As a Nurse’s Assistant at an Elementary School for five months, I provided support to the school nurse in ensuring the health and well-being of students. My responsibilities included assisting with basic first aid, tending to minor injuries, and monitoring students who were feeling unwell. I helped manage medical records, organized health screenings, and ensured that student medications were administered according to guidelines. I also communicated with parents regarding their child’s health concerns and assisted in maintaining a clean and safe nurse’s office. Throughout my time in this role, I gained valuable experience in child healthcare, multitasking in a fast-paced environment, and providing compassionate care to young students in need.