Summer Freitas
Saint Marys,GA
Summary
Professional with excellent customer relations skills seeking a career that will be both challenging and rewarding in a busy environment.
Overview
23
23
years of professional experience
Work History
Office Assistant
Blockers Septic
Yulee, FL
09.2021 - 11.2023
- Answered phones and dealt with customers on a daily basis
- Scheduled appointments
- Dispatched drivers
- Updated customers upon arrival
- Carried out invoicing and payroll
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Assisted in daily deposits
- Monitored inventory and placed timely orders for replenishment.
- Received and delivered packages
- Handled insurance issues.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Kitchen Staff
Senior Center
Saint Marys, GA
06.2019 - 09.2021
- Fixed and prepared meals
- Set up prep work
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Prepared workstations with ingredients and tools to increase efficiency.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Helped and tended to the care of residents
- Handled deliveries and stocked shelves
- Monitored inventory to keep adequate stock of food items and supplies.
Housekeeping Supervisor
Clean Sweep
Fernandina Beach, FL
01.2017 - 12.2019
- Managed team of employees, daily progress reports and overall project planning.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Laundry, vacuuming, mopping, making beds, cleaning windows, base boards, fans, wiped down all surfaces from top to bottom.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Housekeeping
Hampton Inn
Amelia Island, FL
08.2017 - 12.2017
- Interacted pleasantly with clients and guests when performing daily duties.
- Administered cleaning of entire room, dusted, changed linens, vacuumed, disinfected bathrooms and other areas, disposed of garbage and reported any damage and maintenance problems
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Responded promptly to requests from guests and other departments.
Crew Leader
Dust Busters
Fernandina, FL
03.2015 - 02.2017
- Managed multiple employees.
- Enforced company policies and procedures relating to the maintenance of cleanliness standards.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Coordinated with the property manager
- Responded promptly to customer inquiries concerning services provided by the crew.
- Maintained and organized cleaning supplies stock.
Customer Service Representative
Top Soil Depot
Wayne, NJ
01.2005 - 01.2007
- Assisted in daily operations of a transportation and material sales business
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Scheduled inbound and outbound deliveries
- Handled payroll and daily deposits
- Assisted with accounts receivable and accounts payable functions.
Veterinary Assistant
Hawthorne Animal Hospital
Hawthorne, NJ
01.2001 - 01.2003
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Maintained accurate medical records of all patients.
- Documented and tracked treatment activities.
- Advised clients on animal care, nutrition and behavior problems.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Cleaned and sterilized exam rooms between appointments.
Education
High school or equivalent -
Butler High School
09.1995
Skills
- Word
- Excel
- Office Administration
- Customer service
- Payroll Processing
- Cash handling
- Sales
- Multitasking
- Crew management
- Leadership
- Scheduling
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Office Assistant
Blockers Septic
09.2021 - 11.2023
Kitchen Staff
Senior Center
06.2019 - 09.2021
Housekeeping
Hampton Inn
08.2017 - 12.2017
Housekeeping Supervisor
Clean Sweep
01.2017 - 12.2019
Crew Leader
Dust Busters
03.2015 - 02.2017
Customer Service Representative
Top Soil Depot
01.2005 - 01.2007
Veterinary Assistant
Hawthorne Animal Hospital
01.2001 - 01.2003
High school or equivalent -
Butler High School
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