Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Haley

Sibley,LA

Summary

Reliable, skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Efficient Office Assistant with 2 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Well-rounded possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Polite and attentive, offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable with strong ability in Computers and scheduling. Offering customer service and many other skills. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience

Work History

File Clerk

Ayres, Shelton, Williams, Benson and Paine
Shreveport , LA
09.2023 - 04.2024
  • Organized and filed documents according to established procedures.
  • Maintained records of filing activities, including document tracking and storage locations.
  • Prepared labels for new files and folders as needed.
  • Monitored file inventory levels and reordered supplies as necessary.
  • Scanned documents into electronic database system for archiving purposes.
  • Performed data entry tasks related to filing activities.
  • Processed incoming mail by sorting, batching, and distributing documents for filing.
  • Created new files when necessary following established protocols.
  • Handled confidential material with discretion in accordance with company regulations.
  • Collaborated with other departments to ensure accurate record-keeping practices are followed.
  • Resolved discrepancies between physical files and digital databases.
  • Updated file indexes regularly to reflect changes in content or location of materials.
  • Provided support during document imaging projects by preparing paper records for scanning.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Pulled files for staff, management and third-party requests.
  • Retrieved requested files and delivered to appropriate personnel.
  • Destroyed outdated and protected information in digital and physical formats.
  • Classified information into chronological, alphabetical or numerical order.
  • Input data into computer systems to support document and information retrieval.
  • Located, retrieved and copied information in response to requests and delivered to authorized users.
  • Added new material to file records or created new records.
  • Sorted or classified information according to content, purpose or user criteria.
  • Scanned or read incoming materials to determine classification or filing.
  • Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
  • Inspected materials or files to verify correct placement, legibility or condition.

Office Assistant

Hodges Services
Sibley, LA
05.2023 - 07.2023
  • Answered phone calls and welcomed visitors to office.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained business records by updating customer information.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Dispersed incoming mail to correct recipients throughout office.
  • Conducted office inventory checks and requested restock of supplies.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

Owner

The Valley Nutrition
Cotton Valley, LA
06.2022 - 07.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Used suggestive selling techniques to promote add-on sales.

Cashier

Deli Stop
Sibley, LA
03.2021 - 05.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Lakeside Junior-Senior High School
Sibley, LA
06.2022

Some College (No Degree) -

Bossier Parish Community College
Bossier City, LA

Skills

  • Strategic Planning
  • Employee Training and Development
  • Dedicated Team Player
  • Opening and Closing Procedures
  • Scheduling
  • Report Writing
  • Project Planning
  • Organizing and Categorizing
  • Staff Management
  • Customer Service
  • Excel Spreadsheets
  • Resourceful
  • Calendar Management
  • Valid Driver's License
  • Strong Interpersonal Skills
  • Performance Improvement
  • Office Supplies Management
  • Quickbooks
  • Word Processing and Design
  • Spreadsheet Creation
  • Business Administration
  • Positive Attitude
  • QuickBooks Expert
  • Social Media Knowledge
  • Time Management

Timeline

File Clerk

Ayres, Shelton, Williams, Benson and Paine
09.2023 - 04.2024

Office Assistant

Hodges Services
05.2023 - 07.2023

Owner

The Valley Nutrition
06.2022 - 07.2023

Cashier

Deli Stop
03.2021 - 05.2022

High School Diploma -

Lakeside Junior-Senior High School

Some College (No Degree) -

Bossier Parish Community College
Summer Haley