Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Hall

Plant City

Summary

Registered Nurse with 12 years of nursing experience. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

19
19
years of professional experience

Work History

OB Case Manager

Centene
11.2021 - Current
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitor referrals
  • Assess the client's current health status, prognosis, treatment plan and goals.

Pediatric Care Manager

Centene
05.2020 - 11.2021
  • Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care to promote quality, cost effective care.
  • Develop, assess and adjust as necessary, the care plan and promote desired out comes.
  • Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options.
  • Coordinate services between providers and clients.
  • Provide patient education.
  • Monitor referrals.
  • Facilitate member access to community based services.
  • Enter and maintain assessments and pertinent medical information into charting system.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.

Mother-Baby Registered Nurse

Lakeland Regional Health
05.2017 - 07.2020
  • Monitor and establish effective nurturing between the patient, family, and newborn by providing education for mother and newborn care; and coordinating collaborative care plans between hospital staff and families in order to ensure positive patient care outcomes.
  • Demonstrate patient family and teaching from admission to discharge.
  • Monitor mothers to ensure they were recovering properly, both physically and emotionally.
  • Cared intensively for ill and well newborns.
  • Administer medications to mothers and newborns under physician's orders.
  • Nursing competencies include, but are not limited to head to toe assessments on all mothers and newborns, Initiating phototherapy on newborns, perform PKUs, assist physician with circumcisions, lab draws on mothers and newborns, catheter insertion on mother and newborns, blood and blood product administration, assist lactation consultants.
  • Identifies and meet patients' psychosocial needs or by utilizing referral resources.
  • Frequently assist other units such as NICU and Pediatrics as a float nurse as well as assisted Labor and delivery as a antepartum or transition nurse.
  • Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
  • Educated new parents on how to properly care for infants by instructing parents on breast or bottle feeding, bathing, safe sleep, proper car seat use and circumcision care.
  • Acted as fill in charge nurse as well as senior preceptor for the unit.

Registered Nurse, Labor and Delivery

Lakeland Regional Health
03.2015 - 05.2017
  • Assess patients in triage for preterm labor, active labor, rupture of waters, pregnancy complications or co-existing issues.
  • Assist in maintaining pregnancy in antepartum mothers.
  • Fetal assessment and monitoring.
  • Managed patients in labor, including induction assistance, epidural assistance , pain management, education and delivery support.
  • Assisted the physician during delivery, treatment, and surgical procedures.
  • Circulated the OR for cesarean sections and OB/GYN procedures.
  • Provided patient education related to medications, labor, pushing, delivering and postpartum care.
  • breastfeeding and postpartum support and education.
  • Collaboration with care management team, including anesthesiologist, physician or midwife, lactation nurse and charge nurse.
  • Newborn care and assessment for healthy infant.

Mental Health Registered Nurse

Lakeland Regional Health
06.2014 - 03.2015
  • Provided direct quality care to patients including monitoring, recording, and evaluating psychiatric medical conditions for adults and children.
  • Administer medications/treatments per Psychiatrist orders.
  • Identified behavioral changes and problems to help make suitable recommendations.
  • Triaged and managed acutely psychotic patients in the observation unit.
  • Provided therapeutic interaction with patients to assist them while in crisis.

Registered Nurse, Trauma

Lakeland Regional Health
11.2013 - 06.2014
  • Administered medications via oral, IV and intramuscular injections and monitored responses. Other duties included IV starts, IV medication pushes, managed IV drips, 12 lead EKG, cardiac monitoring, blood transfusions, wound care, TPN administration, tracheostomy care, central line care, and blood draws.
  • Proficient time/task management.
  • Teamwork and collaboration for critical care patients.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.

LPN (Licensed Practical Nurse)

Peace River Center
05.2010 - 11.2013
  • Patient intake and admitting.
  • Head to toe assessment and basic patient care.
  • Administered medications orally and through IM injections.
  • Patient monitoring for changes in mental and physical health.
  • Intervention in times of patient crisis.
  • De-escalation techniques to assist in behavioral management.
  • Assist with group and individual therapy.
  • Develop trusting relationship with patients to provide adequate care.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Performed routine evaluations of each patient's status, needs and preferences.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Assisted with admissions, appointments, transfers and discharges.
  • Comforted and counseled patients and families throughout care process.

Clerical Associate

Neurology And Neurosurgery Associates
08.2006 - 05.2010
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Bachelor of Science - Nursing

Polk State College
Winter Haven, FL
05.2018

Associate Degree - Nursing

Polk State College
Winter Haven, FL
05.2013

Licensed Practical Nurse - Practical Nursing

Traviss Technical College
Lakeland, FL
05.2010

Skills

  • Verbal and Written Communication
  • Time Management
  • Patient Advocacy
  • Accurate Documentation
  • Patient Condition Monitoring
  • Specialized Healthcare Referrals
  • Client advocacy
  • Documentation proficiency
  • Care coordination
  • Referral coordination
  • Patient needs assessment
  • Case planning
  • Team collaboration
  • Case management
  • HIPAA compliance
  • Case needs assessment
  • Discharge planning
  • Community resources
  • Patient Care Oversight
  • Creative Problem Solving
  • Critical Thinking
  • Patient Care Assessment
  • Decision Making
  • Compassionate and Caring
  • Care Coordination

Timeline

OB Case Manager

Centene
11.2021 - Current

Pediatric Care Manager

Centene
05.2020 - 11.2021

Mother-Baby Registered Nurse

Lakeland Regional Health
05.2017 - 07.2020

Registered Nurse, Labor and Delivery

Lakeland Regional Health
03.2015 - 05.2017

Mental Health Registered Nurse

Lakeland Regional Health
06.2014 - 03.2015

Registered Nurse, Trauma

Lakeland Regional Health
11.2013 - 06.2014

LPN (Licensed Practical Nurse)

Peace River Center
05.2010 - 11.2013

Clerical Associate

Neurology And Neurosurgery Associates
08.2006 - 05.2010

Associate Degree - Nursing

Polk State College

Licensed Practical Nurse - Practical Nursing

Traviss Technical College

Bachelor of Science - Nursing

Polk State College