Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Bella Management Services
Tucson, AZ
09.2023 - 01.2024
Greeted prospective tenants, answered questions, and provided tours of the property.
Managed multiple projects simultaneously while meeting deadlines.
Maintained a professional attitude when dealing with difficult situations or customers.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Maintained accurate records of all tenant leases, payments, and occupancy status.
Provided customer service to existing tenants by responding to inquiries promptly.
Community Cat Program Liaison
Humane Society Of Southern Arizona
Tucson, AZ
01.2023 - 08.2023
Collaborated with program director to optimize activities, lesson plans and policies.
Produced and reviewed documentation, spreadsheets and presentations for department use.
Identified project needs by reviewing project objectives and schedules.
Developed and implemented programs to fill different community needs.
Promoted community events and news through monthly newsletters, and social media.
Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
Shift Manager
Chick-Fil-A Inc.
Tucson, AZ
12.2018 - 01.2023
Built and maintained effective working relationships with peers and upper management.
Trained new team members in cash register operation, stock procedures and customer service.
Answered phone calls to assist customers with questions and concerns.
Documented receipts, employee hours and inventory movement.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Managed daily cash intake by counting out registers and tabulating profits.
Secretary
U.S. Mobile Home Transport Inc.
Tucson, AZ
01.2018 - 12.2018
Created agendas, took minutes and prepared documents for meetings.
Received and routed incoming calls and correspondence to promote timely communication.
Maintained organized filing system of paper and electronic documents.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained master calendar for client appointments.
Education
High School Diploma -
Premier High School of Dayton
Dayton, TX
06.2014
Some College (No Degree) -
Lone Star College System
Spring, TX
Skills
Quality assurance
Problem resolution
Customer service
Administrative support
Planning and coordination
Communications
References
Erik Husa, Supervisor 09/2023-01/2024 (520-991-1513) (erik.husa@bella.llc)